Curacao

I been coming here for a year now ever since i got approved of credit in 2015. All our needs have definitely been met and this store in Santa Ana particularly is our favorite, the customer service has been great so far and we don’t have any complaints regarding the merchandises that we bought as well. Hopefully they will have more items to offer soon like clothing and shoes then Im pretty sure more people will come and check it out!

AVOID THIS PLACE. Too expensive! I have credit with them and lost my job april 18^th cause i am going to be giving birth this week. Ive been trying to do some payments but received my disability insurance late and its not much. I told them from the start the issue and why I couldn’t pay. I paid 60 bucks on saturday receive a call today wednesday saying i owe 100 more and that i only have 3 days to pay or my account is getting moved. Seriously!!! AND GUESS WHAT! I went to go check my bills today and they have been charging me 18 bucks more for this global protection plan which is basically if a life event happens ex. Giving birth, disable, unemployed they will suspend ur payments. I never even knew I was getting charged for this even tho I told like 4 different people my situation of giving birth and they never brought up my protection plan! And adding it to my accounts without no notice or my consent!!! Like the rest ofbthe comments they add crap you dont even ask for. So what now? I still gotta pay late fees and interest. Man they dont care! Even kohls credit put me on a special program with just a call! I should of listened to my friend and sister when they told me not to buy my stuff here. Once i pay up im taking my business elsewhere!

Terrible warrantee services. I do not recommend spending your money on warrantee with this store. They just want your money.

If we could give this store ZERO stars we would. Our shopping experience was horrendous. Back in December, we purchased 2 TVs, the first one in the store, the second online for a spare room. It is now May and the first TV burned out. When we opened up the second box, the glass was shattered. We called customer service for help. They said that since we didn’t purchase a warranty, we were out of luck and on on the first and on the second TV, since we didn’t check it within 15 days of the delivery, same deal… nothing. Now we are out $ 1100 with NO TV’S. I tried to meet them halfway, and suggest a technician, one that they contract with, that we would pay for half the labor… still…NOTHING. We spoke to a manager in store, a customer service rep on the phone, and the warranty department.

Worst place ever … Never buying from them aging wish there was 0 stars well here we go I purchase a plasma «47 along with 5 year warranty only used it like 17 times past 2 years now doesn’t work … Made an appointment meant for the tech to come never came went to take it in to this store location after waiting 30 min girl comes back saying the product warranty didn’t cover the repair and that of I wanted my refund on the insurance I purchased 2 years ago…

Wendy helped me out getting a macbook pro tonight, i wanna thank her and her team for the excellent service! I recommend this store to anybody who wants to start off credit or buy any electronics in general!

We went in to purchase a fridge, and were asked to re-​apply for credit even though we already had a Curaçao card. The girl processing our application was beyond rude and seemed like she hated her job (and life). I cannot believe how people like that can get a job… but anyhow the sales associate who helped us find the perfect fridge was awesome! We he made sure it was delivered within a day and thoroughly explained the finance without pushing us to purchase extended warranty for it. If it weren’t for that credit representative I would rate this store higher.

We finally decided to book our family vacation. I was very pleased with the sales girl Ruby from the Traveling Department, she was amazing. It’s very satisfying knowing that your dealing with someone that knows about hotels, airlines and best places to visit specially when your are a first timer. She did a better job than her supervisor. Instead of telling me I don’t what you want depends what you need she provided me with options. She was very knowledgable and for that department you obviously have to know the weather, hotels ratings, activity packages, etc. I was very pleased and I will refer my fiends to with her.

Stay away from this place, you can get better deals online.

came in to buy a tablet for my son. Asked the rep if they had the nabi tablet rep said he would check and that they only had one in stock i proceed it to buy it. He try to add more stuff to it I declined. As i went to grab the tablet i realized he had sold me a knock off brand one I was very dissapointed come on I know you work on commision but misleading a customer only to get a sale.

Whats so awesome is the more you buy the more points you get which leads to some pretty cool prizes.

Love this store! Everything you’ll never need in your house in one place. Even small kitchen appliances and sheet sets. Me and my fiancé went in a couple weeks ago to get a new refrigerator and we found a Fridgidare for only $ 700! We got approved for a credit card through them which has a lot of benefits and they included the delivery fee in your payments so you don’t have to come out of pocket right away for it.
Everything went smoothly and we were out the door in less than a hour. I will definitely be back soon!

This place has the worst warranty department. You pay big bucks $$$ for the worst warranty and the worst customer service. They came to my house to fix my sons bed twice. The first time the technician said he forgot his tools. (Seriously) Second time they didnt bring the part. Finally after waiting and waiting and experiencing long wait times on the phone and rudeness I was told that the bed had been discontinued. I went to the FV store and Eduardo helped me. He ordered the part and within a week my son’s bed was as good as new. I was going to give this place a 1 star but because of Eduardos great customer service I am giving it a 4. I strongly recommend that you go to Eduardo. He will help turn a negative experience into a positive one.

I gave this place another shot. I went in looking for a PC yesterday around 6PM, i was speaking to a sales man thay had no clue what he was doing no idea about any laptop he was selling, ZERO answer to any of my questions. Even so at one point he walked away saying «oh the guy with your answers is off break let me go get him.» I never saw him again nor did he bring anyone with any knowledge to assist me. What are the qualifications to even work here. Can you speak Spanish? Yes? Here you go take this job, dont worry you dont need to know anything we cater to the ignorance of people and theyll believe everyrhing we tell them, then don need to know anything else thats not on the little 3×4 piece of paper sheet. This place has FOREVER lost any more of my business.
Over priced– I found the same laptop on new egg for $ 564, ASUS 6500U they had it priced at $ 799, $ 1200 OTD OVER DOUBLE THE PRICE!!! PLUS INTEREST)
Untrained staff– ZERO I mean ZERO knowledge of anything no training was given to any of this staff. I dont know how much lower I can explain how poor this service was
Do yourself a favor avoid this place like the plague, shop online, go on ebay, shop on google, Amazon, anythimg that is not La Curaçao. For god sake save up a few hundred dollars and purchased what you want off of any other vender. La Curaçao has lost my business and it should not get yours.

Really nice place! Bin a customer for years and I’ve bought multiple things here including Xbox 1. They gave me a good deal because I had no credit lol.

Q lastima q una tienda tan grande con tanto surtido y muchos empleados, tengamos q esperar los clientes por ratos a q algun empleado quiera dejar d platicar o atender sus cellulares o algun asunto personal para q puedan brindarnos servicio,

I went there to get an iPad and when I got there I was greeted right away and got in and out with what I wanted and needed. The sales rep was very informative and actually helped me save a little on my purchase by choosing something that would meet needs still.

First of I know a lot of people talk bad on this place but I have Ben shopping here for over a year and I must say I have no problem with what they do here. If not for this place I would not have a lot of the stuff I have bought over the last year … That includes my wife’s camera that she has wanted for ages and also my hp touch smart laptop that I got and countless other things we have gotten from here I buy the stuff I pay it off plain and simple and don’t know how other people can go wrong it’s too easy this place also reports your payments to the credit bureaus so my credit has actually gone since I have started shopping here. They have also increased my available credit limit here … I started out with 300 and know sit at well over 4000.00
Thanks Curaçao

I am surprise this place is still in business?! The Better Business Bureau should audit these guys! Common your business is worst then Walmart. My «Socall leather couches are nothing more then garbage…
Mi guente ballan a otro’s lados aser sus compras porque aqui apesta!

Shitty experience ! Do not buy crap they say that their insurance is great and they will fix anything but do not believe them. My parents bought a fridge and we spent probably two weeks trying to get the refrigerator fixed. Guess what guys its almost the third week trying. They suck ass. Don’t trust LA curacao they are a rip off. If you want to buy something pricey go to a legit store do not come here !! I have an account with them but once I’m done paying off my shit I’m done with this place. BE CAREFUL BUYING THINGS HERE INSURANCE HERE SUCKS! THINK TWICE BEFORE BUYING!

Dear management,
Your employees can be suffocating. I get customer service, but it does make me nervous when you guys are following me down every aisle. Also, I totally understand that this is a Hispanic business, but it’s really annoying when I do ask for help and no one can help me because no one speaks English.

Recibí un muy buen trato y servicio por parte de associate id. 29 574 Eduardo T. En la tienda de santa Ana