Stacy’s Closet

Love the new owner! And the store looks better than ever! I got two new pieces that look brand new at a fraction of what the original price was! This is going to have to be a weekly visit for me.

I love this store. I never leave empty handed. I want to give it 5 stars but the customer service prevents me from doing so. When I walk in to the store it is very rare that I get a greeting. Maybe some people don’t care but a simple hello would do. It does not take any effort. I feel that the girl who is working acts like
She’s dreading life because she has to be there. Also, please ask if I need any help. I frequent many consignment stores and
I always get asked if I need assistance. I like to get help with shopping. If I’m there for a specific reason, such as I’m going out to a semi-​casual dinner, I like when there is another eye that can help me shop and coordinate something for the occasion. This is your job. Your job is not to just longer behind the register and wait until you ring me up. Please go above and beyond, because I would be sad to have to make the decision to not shop there anymore, and I do some
Serious shopping. Please make it so I want to continue coming
Back without complaints!’

Great boutique, great hours, very clean and organized and friendly staff!!! What more could you want! I went in finally after seeing it in passing to a patients house. Was greeted and asked if I was looking for anything special. Found Michael Knors dress and a pair of heels and a no named dress for $ 5.00!!! Great prices and VERY ORGANIZED. I’ve been shopping cong. shops for years and this one is by far the biggest. The only thing is I would make the fitting rooms smaller to have more. But love this place and will be back.
Met the owner she was very nice and asked what I thought of the store and I told her. The customers that were in there she also asked and they also liked the place. She had 2 lights that burnt out but was getting them fixed. Not sure why someone would say it’s dark in there EVEN with those 2 lights burnt out. There’s lots of natural lighting from all the windows. They have all name brands and stuff for every day wear. I think this store is one of my favorites and again I shop at a few.

I came into Stacy’s Closet today to find a nice outfit for my friend’s upcoming birthday party. The place was quite busy and hectic, but I was surprisingly met with wonderful customer service! I was also impressed with the merchandise and cleanliness. The salesgirl that helped me, Rachel, was very helpful and informative– she even helped me put together an outfit for the party! Kudos to her for balancing all us customers in the rush. I’m very happy that I came to Stacy’s Closet today. I’ll be back, and I’ll be sure to tell everyone where I got my outfit when they ask!

Just found out today that my $ 50+ store credit was used by someone other than myself. No security cameras in place to prove it wasn’t me and not even the basic safeguards in place during the transaction such as checking ID, etc… to be sure the transaction was applied to the correct account. Hope the person breaks their neck in the shoes I paid for. ZERO stars.

I just found this little gem last month and I’ve been very impressed. The staff was friendly and I was pleasantly surprised when I walked in the door. (Yes you can be thrown by all the stickers on the outside of the window). The décor is a bit more eclectic and kitchy but organized, clean and cute. All the purses were displayed neatly on hangers on a garment rack. The shoes are well displayed as well as the jeans and other miscellaneous clothing.
I started taking a few designer items to Stacy’s Closet to see how they would do and some of the items sold within the first week. They do not give you pricing at drop off of your lower end items but I’m happy to get something for items I would have otherwise donated. My feeling is they know their customer and at what price point they will sell.
My higher end designer pieces (Chanel, Prada, Gucci) had to be sent out for authentication (which I totally appreciate and increases my confidence in their designer items for sale) and that takes about 2 weeks so be patient. Eileen has called me every time my items have come back from authentication to give me the selling prices. I can call her anytime if I don’t agree with the pricing. All the higher end pieces are locked in a glass case so you can feel confident your items are safe.
They post several times a day on Instagram and as a consigner, they set up an online account so you can log in to check your sales as frequently as you like. I also appreciate that their paperwork is thorough and you have to sign an authentication release upon leaving.
I took in 3 designer handbags yesterday which I did not realized was not an open consignment day. Eileen and Raquel were nice enough to take the handbags that needed authenticating so we could at least get the ball rolling since it is a lengthy process.
Keep in mind this is a consignment store and adjust your expectations. You are going to get a mix of items. Sometimes it’s a hit and sometimes it’s a miss. I like that Stacy’s Closet carries a variety of fashion fun and designer items but you have to catch it on the right day, as is with any consignment shop. (If you are looking for high-​end designer consignment boutiques then head to Corona Del Mar. Their pricing is very high and usually way above retail.)
Yes, you have to pick up your check which I have found is standard with other consignment stores I’ve done business with. This procedure protects both parties that the check was successfully delivered. Stacy’s Closet asks for a 90 day window to sell your items before requesting a check so you can make one trip at the end of your consignment window.
I have had a great experience so far and look forward to continuing the relationship. From reading the other reviews it looks like Stacy’s Closet is under new ownership and I think this neighborhood gem has great potential.
And look closely in the glass cases, on my first visit they had an Hermes Clic-​Clac H bracelet! And if you don’t know what that is, you probably aren’t as savvy of a designer scavenger as you claim to be.

What a jewel of a store! First time in today and was thrilled to find a fantastic selection of designer hang bags and shoes. Coupled with the great service, this shop is a must visit whether you live in the area or come from afar. Thanks, Stacy’s Closet!

It’s been a while since I’ve shopped at stacys closet (I think since the last owner) and last week when I went in I was blown away at how much the store has changed. I love it!!! The clothes were neatly organized by size and color coded! They had an awesome selection of bags at really affordable prices. I couldn’t believe it. I got a dress for $ 15!!! The store itself was amazing but what really made my experience great was the kind sales girl who I think told me her name was Raquel or rachel I’m not sure. But anywho!!! She took the time to show me where my size was and helped me choose some clothes. She really was something special :)! It almost felt like she was a friend shopping with me and guiding me to the perfect sale items. The whole time I spent there was well worth it because I got the perfect dress and a really cute bag. I will be returning!!!

I hope that the owners have success with this store. I don’t see this shop lasting. The Girls were rude, I asked about Vera Bradley they said «Sometimes we get it in but its not really designer.» That and they did not even acknowledge me when I walked in no «Hi» or anything. I looked around with no one offering to help me find anything. I went out of my way to stop into this shop while on vacation. Waste of time. DId not have anything that I considered special just some over priced kinda high-​end brands all in really small sizes and only a few outfits put together. The shoes were disappointing. No cute bags.

First, the girl at the counter did not even look up as I walked in. Then, after walking a little bit, I said hi to her… She responded then got back on her phone. The store did not have any of the brands they listed outside. Just a few outdated juicy couture items. It was disorganized and just trashy looking. Wish I didn’t even waste my time going in.

Went in here because I was always curious about what they carry. I’m not impressed. It was incredibly unorganized and nothing spectacular. It looked and felt like a thrift store. Not a consignment shop with high end items. The only positive thing about this store was the sales girl, who even agreed with me that the store is disappointing… Now if an employee says that so freely, you know it’s not worth it.

The owner was professional and great at handling problems. I’m fairly impressed that this business is one that cares about their consumers. Good job, thank you for speaking to me and taking the time to apologize and explain !

I’m sorry to have to give it a two star rating. The girl at the counter was very friendly. However the store and its merchandise this time around was very old and run down thrift store looking. I couldn’t even believe some of the garbage they had. First off it was very dark inside. The Unilocal photos they posted are definitely not what the shop appears inside. My sister has sold clothing there before and when management changed, the intake of out dated items increased. So the desire to return isn’t there. We went in today and couldn’t stand being inside longer than 7 minutes.

Awesome! Got a Marc Jacobs (not Marc by Marc Jacobs) handbag there with the $ 695 price tag still on it for $ 50! Pair of Charles David brand new shoes for $ 12.50.
So awesome

I’ve gone in multiple times and the employees claimed they were not taking anymore items until Sept. 1^st. I went in today being that it’s after the 1^st and the worker claimed they had just stopped taking clothes today yet again. Even though I was there today she still did not accept any clothes. I do not recommend going here. also workers weren’t welcoming and seemed annoyed that I had brought clothes in for them to sort through.

Horrible service. I brought my clothes there for consignment. When time was up to pick up my check and clothes, I called to ask my clothes to get pulled aside for me to pick up. The sales girl said she’ll have check and clothes in a bag for me. When I went to pick up, they said they had donated all the clothes and no checks available for me. Incompetent workers are not even apologetic for their mistakes and dropping the ball, their attitude was…“this is what happen”. They promise to mail out my check $$ from the clothes that was sold that week but I still haven’t receive anything yet. It’s been 2 weeks! DO NOT consign stuff here! They will somehow «donate» your stuff without even telling you and you loose! Horrible… will never go here again!

This shop is very close to my house and I like to shop there once in a while. They have a wide selection of styles, great jeans and purses. The staff is always friendly and helpful. But they do not accept returns and more than once I got home to find there’s a hole in the dress, and just last week I bought satrapy heals $ 30 or $ 40 and they broke in the middle of a date that same night! So bummed. Be carful with what you buy, make sure it’s not over used already.

Stacy’s is my absolute favorite resale/​consignment/​thrift store ever! Feels so much like a chic boutique.
This is my home away from home. I’m here almost once a week to sell or buy. (Yes, I have wardrobe issues.) The price cut is higher than any other consignment I’ve heard of at 40%!!! I always walk away with at least one great steal. Also count on finding brands from A to Z. Mostly beautiful mid to high end clothing, however there are some trendy things on the racks at super low prices too.
The consigning process is clear cut and easy. I love that I have an account to either cash out or trade in store credit. Once a request has been made to cash out your account, you can pick up the check about a week later, call just to make sure.
The staff is amazing, friendly, and knowledgable. Molly and Quinn, love you ladies! Can’t wait to know the rest of the staff.
For even more of a bargain check in often. Came on a random weekend where all was 20% off and extra discount on sale items, the Mothers Day Sale was a whopping 50% off everything in the store!!!
Need I say more? Yes actually…
A very large dress section and denim section. Two dressing rooms. No returns! Only buy it if you love it!

I thought I’d come by to check out the store to see if I was able to buy anything and hopefully sell some of my clothes. The workers, they’re very friendly and polite, so that’s good!
They only bought a pair of heels from me, because everything else they thought was too «summery» which I guess is understandable. While I was looking around the store, they still had summer clothes out, tank tops and flow tops and I was thinking «well why do you still have these out then.?» But anyway, they were pretty pricey! They were about $ 20-​$ 35 for a regular top, or a sweater that was $ 35 and it wasn’t even any brand name I recognized. Going through other selections, they have a lot of bags out hung nicely on a rack. Everything was neat, but I just felt like their clothes weren’t very everyone. They were mostly targeted older women, but even so, everything was pretty pricey for a consignment store, like everything I picked up: a shirt, a sweater, jeans, a pair of shoes, all around $ 30+.
Overall, I guess I didn’t really got much of it, and I wouldn’t be coming back to it.

Waste of time if you are looking to sell. The employee was perfectly polite and the selection was ok if you don’t mind wearing second hand items.
Figured I would sell a Coach purse I never ended up using and they wouldn’t take it because there was a mark on the inside of a pocket. Also brought in a couple of Max Studio dresses with tags still on (one for $ 195 and the other $ 95). They offered $ 15 for both. I’d rather give the items to Goodwill.