When we first found this place for our son, we were hopeful that this would be the first step in the long journey of recovery. Alas, we were wrong. Our son spent only 4 nights in the program before calling us for help, because of the terrible condition in which he lived. They had made him live with hardcore drug addicts which were much older than him and he couldn’t really feel safe. And worst, before giving him the permission to leave, the administration of Stephouse Recovery forced him to sign certain documents, so they wouldn’t have to pay back the $ 1500+ fee we had initially paid for our son’s 45 days stay at the program. When we protested, they showed us a copy of the document that our son had apparently«initialized». I would NOT recommend this place to anyone. These people only care about making money. This is just a ruthless business, not a safe place to help kids heal. Very disappointing!
Charlene E.
Évaluation du lieu : 5 La Habra, CA
StepHouse Recovery helped turn my best friend’s(who is like a sister to me) life around. It was hard enough to deal with the fact that she had an addiction, and it was even harder for me to figure out what the right treatment was or who I could trust to help her. I just wanted to be sure that she could get the best care possible. I had another friend’s son who was treated at StepHouse, and naturally she referred me to there. What’s great about the people here is that they put an emphasis on face-to-face connection and make you feel like a member of their own family, instead of a case number or a statistic, which was comforting and unexpected. Even the CEO of the center George Vilagut was on hand throughout all of her treatment and stay to reach out to me, personally check on her progress and answer all of the questions I had. I also thank from the bottom of my heart Lana Richards, one was the counselors that was essential to Clarie’s recovery and is someone who she speaks of fondly and looks up to. I don’t do many reviews but I feel this one is important, especially because I hope this helps someone else who is looking for treatment for themselves or someone they love. This place can help you.