Puma

To date this is my least favorite Puma store I’ve shopped at. I love the brand so it’s not easy for me to express disappointment, but disappointed I am. For Puma standards, this particular store ranks low.
In the heart of Patriots Place it’s one of the few stores I actually care to check out when I’m there, which really is only for events at Gillette Stadium (I haven’t been to Showcase Cinema or Showcase Live yet, though). I wouldn’t go out of my way just to shop at Patriots Place, but it’s cool that Puma is located there.
Now for a business that specializes in shoes, I expect the customer service to be good. I don’t want to have to look around and flag someone down to help me. It’s not a tall order. Last time I went in I was one of three or four customers. There were also three or four employees walking around but not one asked if they could help me with anything. It wasn’t busy by any means and the employees were chatting with each other. After standing patiently at the shoe wall I sauntered around the store, but there was hardly any clothing for men. I thought to myself, «Where is everything?!» The selection was nonexistent and no doubt inferior to other Puma stores.
I’ll return because I love the brand, but not because of the service and merchandise. I’m hoping my next visit will be better.