Interface

It’s important to know that going in we felt like it was a scam. We went ahead with the whole process because I wanted my kids to have the experience of getting in front of people and better they hit or miss with these people than those who are higher in the food chain — and that doesn’t take much. We had to get some head shots for a few of our kids and they threw in some family portraits so while it was still pricey, we added the experience for the kids and got some good shots to justify the cost. As far as them promoting or even having the slightest interest in our kids, this all went from «We are going to make your kids stars!» (which we already knew nobody there had the resources to do) to the «Agent» becoming snippy and off-​handed when we turned down a three year contract with them. Again, we didn’t expect much, but we were able to give our kids a valuable lesson when they witnessed how exceedingly disinterested the woman became just after we didn’t sign. They learned how careful you have to be in dealing with people of this caliber.
These people are just short of dishonorable. What we got was a few head shots and a family Christmas Card photo — just what we expected. But it was sad when I watched so many people standing around with their beautiful kids in their arms thinking Interface was going to partner with them in doing great things for their children and spending their last dime to do it! … It’s sad and really very unfortunate.

These people spotted my 10 month old daughter in the mall and said they’re looking for babies for ads. Stupidly, we gave them our phone numbers.
Let me be clear: do not EVER give this company your phone number. EVER. I’m pretty sure they’ve called us at least 40 times. And they won’t stop calling, even if you ask them to stop.

on may 9, 2013, my son, husband and i had an appointment in the worcester massachusetts at 5:30pm, but since it was my first time going into that city, we ended up getting lost and arrived at 6:30pm. luckily, or so i thought at the time, we still were able to be attended by someone. i can’t remember her name, tall, skinny, black haired lady, with straight hair.
when we arrived, she was very enthusiastic about my son. she was very nice, very friendly, and extremely welcoming. she was particularly excited because of his skills of being able to speak three languages, playing guitar, being active in soccer, and swimming. she was constantly complimenting him, saying that he has so much potential and being very appealing to us in the sense that she kept saying she saw big things for him. of course this made my son very happy. he was very excited about all of what he was hearing, as well as myself and my husband.
then she started talking about prices. now i’m going to write this next statement in capitals because i want it to be clear, and i want it to grab the attention of parents that might consider going to this place.
she started talking about packages for the pictures that are going to be needed in order for this agency to start promoting and managing my son. she kept going on and on, and i think the cheapest package was $ 500 for photos. after she was done explaining everything to us, i had to tell her that i am extremely interested in my son being involved with this agency, but that unfortunately, at this moment, i wasn’t able to pay $ 500 up front nor even leave a check as a deposit. (i didn’t think i needed further explanation after that). this is when everything changed…
instantly her facial expression went from extreme enthusiasm to extreme annoyance. her attitude towards us changed 100%. when i explained to her that at this moment i couldn’t because we weren’t prepared nor aware that we had to have deposit that same day. although my husband did say to me in front of this lady, that i should have known because we went through the same thing with my daughter. up to that point, i do admit that i had totally forgotten about that experience i had with my daughter, but regardless my husband and i were unprepared, and did assure her once again that we were extremely interested in our son achieving this goal, and would come back.
what did she say in return? she said that i was lying, (right in front of my son!!) that i was a liar, and that if i really wanted my son to achieve his goal, i would do what ever it takes to get that money to pay for these packages, whether it was a personal check or even if i had to use my credit cards! and that the only reason why i didn’t want to pay for it is because i didn’t want my son to achieve his goals. and i said excuse me? we don’t have credit cards, but even if we had credit cards, we wouldn’t use them for pictures. but if you have a payment plant to offer us, we would do that. she said yes they do offer payment plans but that i’d have to leave a check for a deposit, and that once all the money was paid, then that’s when interface would start promoting my son. so i said, well i guess once i have all the money together, i’ll come back.
so what does she say back again? she says to me in a very demeaning tone, in front of my child, you know what? you’re wasting my time, you obviously don’t want your son to succeed, and have a shot at this, so you’re also wasting your time. if you wanted to you could get the money!
the she opened the door, and said thank you (practically kicking us out of her office)
my 8 year old son says to me in complete shock and totally crushed, «wow mami, that lady was really mad huh? she seemed a little crazy!»
needless to say, i will not be going back, and i will make sure that the word spreads about the monstrosity of this place.
if that’s how they treated me in front of my child just because they didn’t get what they wanted right away ($$$$$) imagine how they’d treat my son if something didn’t go their way! thank you!