Chili’s

Came here tonight for a nice dinner. Place is well kept, clean bathrooms. Food was brought out fast. I LOVE their menu of soft drinks. They have a wide list from fanta, to root beer, to diet drinks ALL of which you can add flavors like vanilla, cherry, raspberry, etc. Ian was our server, I HIGHLY recommend him. He was extremely friendly and amazing and because of his extraordinary customer service we will DEFINITELY be returning!!!
GREAT JOB CHILIS! KEEP UP THE GREAT WORK!

Have eaten at the chain before several times and this has to be the worst. My child ordered the steak fajitas with just the meat, sour cream, and cheese… came out with lettuce mixed in the sour cream, but was at least medium. She ate it, but was not happy. I ordered the ribeye steak medium and it came out well done and tuff, which I sent back. My family was almost done eating when it came out the second time — rare. I sent it back again. Came back out with the unmistakeable look of being microwaved, swimming in liquid. Still wasn’t exactly correct but I figured they didn’t know how to. The manager did take it off the bill. Also, my family was waiting for me to eat when the server came over with the check and asked if I would like a box for my dinner. I was using the dish that my child’s tortilla came in to lay the ear of corn and toast on and she took it to throw away. I normally tip and tip well, at least 15 to 20 percent but she received nothing. The food was not her fault but removing dishes and trying to rush me out was. Also a pet peeve is iced tea is supposed to have ice, had to ask for an extra glass of ice twice.

Food tastes good, but the place is never clean. Tables always have a layer of grease on them and the silverware is always full of greasy fingerprints. I paid a bill for three people and they automatically charged me a surcharge of 18% gratuity.

Kelvin was great. As usual, all was well!