Deck Bright Inc

I had Deck Bright out last year to stain my pool deck & pergola. Due to the extraordinary amount of rain days we had it took longer to have them get the job done than I would have liked but I appreciate that they waited for the proper weather to stain my deck rather than trying to squeeze it in between rainy days. Now that I am looking to clean up my yard for the spring I can’t believe how good my deck still looks. At least that’s one to do off my list this year. I will definitely call them again in a few years when my deck is ready to be stained. Hopefully it will be a drier spring than last years was.

Used Deck Bright this spring for a power wash and stain.
Customer service is a major shortcoming of this company. Same experience with promises to do the work but when pressed no specifics given. All we heard was we were «next on the list «. I know weather can be factor but communication was horrific.
They were supposed to stain our deck on a Thursday, but no show and no call. When I called them, we got an excuse about long day, no lunch for workers etc.
After our work was complete, I made mention of a board that cracked when the nails were pounded in. Had a text on May 7 that they’d be over in the next few days to «finish up». Today is July 31, and have never heard from again. I think we have a different opinion on «next few days».
While the work was decent, I would not recommend. Not worth the frustration. Seek another vendor.

In short, made down payment the first week of April. Heard nothing. By mid-​June, we contacted them and were told after Fathers Day. Heard some more nothing. We again had to contact them. Was told they could come out following week to wash deck «or wait until July and do it all at once.» We opted not to wait so they came out and power-​washed. Then more of hearing nothing. We finally put our grill back out and furniture back. We had to AGAIN follow up second week of July. Got a message they would be out maybe later that week due to rain And would call day before. Showed up today with no forewarning. Deck looks nice, granted, but customer service is SEVERELY lacking. In three months time we had no contact unless we initiated it.