NuDay

We had a bathroom remodeled by them, and we were not happy with the
work they did. The company hired subcontractors who did shoddy work
that kept having to be redone. One brought his 13 year son to help
with the work and left him to do much of it. Workers would show up
late, use tools and materials in the house which do not belong to
them, and make a general mess of things (not the typical mess you’d
expect either; things like hand prints on the furniture, grout hand
prints on our glass door, etc, all that went uncleaned). We were asked
twice to pay early to «help them make payroll». A job that they
estimated should have taken 3 days, took 7 days and would have taken
longer had we not gotten fed up and finally completed it ourselves. We
were billed extra after the workers screwed up the materials and we
were forced to purchase more. The worker tiling our bathroom never
bothered to cover the bathtub drain, and a plumber was required to
come later and unclog the dried grout that had got into our tub’s
drain pipe. To this day, our baseboards still have areas that just
weren’t done right and the trim in our shower remains reinstalled
backwards with exposed nails. And as I mentioned before, we got fed
up and just ended up sealing the tile ourselves and I’ll eventually go
and fix the other things. We just wanted to be done with having to deal with them and to finally be able to take a shower in our own home several
days after the estimated completion date.
The owner of the company seems to be a genuinely nice man, and to be
fair not all the subcontractors hired by him did poor work. The two
guys who came and did the demolition of the old bathroom and put in
the new floor and shower walls did do excellent work. But everything
after that from the tile guy to the guys they sent over to reinstall
the baseboard and trim work to the workers who reseated the fixtures
completely forgotten about were less than stellar. The oversite and
follow-​up of the subcontractors was just not very good in our opinion.
You shouldn’t have to wait until we call and complain about something
to see that work is less than optimal. There should be some personal
follow-​up on the people you have out there working on your company’s
behalf. Also, in our opinion, it’s VERY unprofessional to ask a
client to fully pay for a service before it is completed, and this was
done twice. Further, upon reading this review on Unilocal,the company
actually had the nerve to deduce who we were and call and demand we
change it. Again, that’s just NOT VERY PROFESSIONAL in our opinion.
Still we have gone in and re-​editied it to remove emotionally driven
editorialization, reflect the facts, and to clearly differentiate fact
from our opinions, but we WILL NOT take it down as asked. Maybe our
experience was an isolated incident and not typical of what one should
expect from NuDay. Everyone has to make up their own mind about the
matter, and it is very possible that the poor experience we had is not
reflective of the work they typically do. That being said, we’ve had
much better experiences with other contractors in the past, and never
has any of the other contractors we’ve ever used proven to be as much
of a hassle to deal with, or ever asked us to do things that just seem
unprofessional in our opinion. We will not use NuDay again.