Fisco Auto Body

This winter sucked. Fisco Auto Body does not.
My front bumper getting caught on a snowbank coated with ice as I pulled out of my driveway would not be a problem if this were 1957 and I was driving a Chevy. However, since it’s 2014 and I have a Honda with a plastic bumper that functioned best as a slingshot in this situation (sending my entire front bumper careening wildly onto my lawn), it’s a problem.
Fisco took that problem and made it go away. Steve gave a very fair price on a new bumper, provided great service and did outstanding work.
Winters in Wisconsin continue to be a challenge and Fisco Auto Body continues to provide the same great service they have for more than 80 years. My Honda with a beautiful new front bumper is proof positive of that!

Love these guys. A snowbank jumped up and hit my car, and they fixed it like new! Thanks Fisco!

I had gotten into an accident this winter smashed my front end, I called my insurance company to ask what shops were covered and they suggested this one. I went in for an estimate and they were extremely nice. I made the claim and called to schedule to take my car in. It was really easy to make an appointment. It was supposed to take 4 days to get my car done Monday-​Thursday. Fine no big deal I smashed my front end I didn’t expect it to take a day! Well Thursday rolls around and I’m excited to get my car done they call me around 5 and tell me that my number clip was not in yet because it came in the wrong color so they had to send it back. It wasn’t a problem for me since I had my boyfriends car to drive while he was out if town so they said it would be done Friday. Friday rolls around they call me at 4:45pm saying the part still hadn’t come in today, it was going to be finished by the time they closed so I asked (since I already paid on Thursday) I they could leave my key so I could pick it up later that night since I had plans. Went to go get it my cars were unlocked but my key was not left. I had to wait till Monday to pick it up only to have to sign papers.
Now I loved the job they did on my car and they were extremely nice but they aren’t the best and contacting people in a convenient time (preferably before they are about to close) and I think it would be smart to double check that order before they send it in to make sure the part is coming back the correct color.
It’s hard for me to say if I would go back to them, but I do love the work they did on my car and am happy to have it back (they also washed it and it looked mighty fine (:)

I had two of our cars here for repair after seeing an ad in a movie theater. Overall, the treatment was friendly. My first car was repaired by another shop and that shop did a lousy repair. Fisco found the issue and made the repair, but they failed to paint the new part to match my car. This was an inconvenience to me as the shop is far from my workplace. Once done, it looked good. My experience with our second car was similar, but less than satisfactory, and will result in us never using this shop again. We brought the car in for repairs and they never called to tell us that it wasn’t done. Again, another wasted trip. When they did finish it a day later, the repair was poorly done. I think they lack final quality control on their work. There were about 4 issues, including the repair not being aligned, the lock not being repaired, and painting not being done. We had to be inconvenienced once again and bring it back in for more repairs, but then they didn’t repair the rear hatch lock, now claiming it was normal wear and tear. They told us to work it out with our insurance company. Funny thing, it worked the day of the accident as we were moving that day. They even knew the lock was jammed from the first time and didn’t repair it, claiming that most people open their trunks with the remote anyway. When my wife picked up her car and asked about the lock, she was given an attitude from the owner.
Pros: decent work when done right, easy to schedule
Cons: shoddy quality control, major inconvenience in having to have work re-​done, poor communication at times.
«0» stars only because I won’t be going here again and would not recommend them to anyone else.