Franklin Shelly MD

I was looking for a dermatologist for our family. A lot of people recommended Dr. Franklin. I see a disturbing trend lately. Everyone trying to push you off on a PA. I am not interested, and it should be a personal choice. I chose to try this office when apparently they were making some personnel changes. I had to wait 3 months, and I did specify the Dr., not the PA. When they called to confirm mine, they said it was with the PA. I told him no, I made the appt. with the Dr. He said no, and he also said there was not difference between a Dr. and a PA. So I said well, we are going to have to agree to disagree, and I wanted to reschedule. So he said he had an appt. 3 months later. I cancelled and called to tell the office mgr. exactly what I thought about this. They apologized and offered to call me when there was a cancellation. That was very nice, and I did get an appt. within a couple of weeks. So about those personnel changes. They have a nurse there, oh nooo. She rubbed me wrong right off the bat. Condescending, rude. I hate to judge after one meeting, so I will tell you that was confirmed after my second visit with my son. What’s funny is my son looked at me after she walked out and said, oh I do not like her. So he was stuck seeing the PA, and she was nice enough, but I DO NOT WANT TO SEE THE PA. So first visit, she put him on a med, kind of expensive. No samples. I hate that. You have a teen trying an expensive acne med, and no samples. So he tried it, and it was not good. We went back, and she wanted to give him FInacea. I thought that sounded familiar. The PA also said she uses it. The horrible nurse said it’s expensive, so I asked for a sample. She said no samples. Hmmm, the PA uses this expensive med, and you have no samples. So I look it up, and it’s a Rosacea med. It’s not marketed for acne in young teens. I did not want to spend $ 200+ for that, to try. I called and said can I wait for samples, she said they do not expect to get any. Whatever. I am done with them. I’m going someplace else.