Hana Express

Horrible service. Horrible food. Run away! We got there an hour before they closed and they seemed to want us to leave as soon as we got there. The waitress even tried to pull out food away 5 minutes after it arrived. They charged us same price for vegetable phở as steak phở and the clear bland broth had just 2 snow peas, a tsp of grated carrots, and 2 small pieces of broccoli floating in it. The spring rolls were nasty greasy w fluorescent orange sauce.

Went here a few months ago and asked for a take-​out box for my food. The waitress handed it to me and in the box was a live roach. Needless to say, I did not bring my food home. Never again.

the best Chinese food I have had in over a year since we moved here. we are so glad we found this place!!!

What a delight and an unexpected pleasure. We have a house in the Highlands and have regularly stopped at the KFC or Taco Bell but his time we decided to take a little extra time on the way home and I am thrilled we did. I had the Phở which rarely is made to order but I wanted something off the menu — tofu. But it wasn’t a problem and was perfect. My husband had the orange chicken– now we have left overs packed into our car for tonight and I don’t have to grocery store later. This will be our ‘go to’ place on the way home from now on. I was a little hesitant to try sushi but reading other reviews– I will next time. Nice job.

Salmon and yellow tail had no favor. Sea dragon roll was alright. Ask them to leave off the mayo. They drown it with spicy mayo and you taste only the mayo. Nice troves it actually was fairly good. Better to skip sushi and try something from the kitchen.

The staff is absolutely terrible! They are so rude and always get my order wrong every time I go! As for the food, it is not very good anymore either… It was good when they first opened and now it’s just terrible… I will not be back there for a while!

The sushi is always fantastic. The Phad thai and general tso chicken are horrible. The phad thai had no flavor, I couldn’t eat it… and I am not a picky eater. The general tso chicken had too much breading and was hard. The hibachi is good for the price. Service is always great. It is clean and reasonably priced.

Highly recommend this place for fresh sushi and hibachi. The menu is packed. Our server suggested some additional sushi options not on menu. Definitely ask!

Delicious gem in the mountains. Double trouble awesome. Lobster on way and then veto roll next. Fast service and talented sushi chef. Fried rice not traditional but subtle spices were perfect.

Really, Really good! Affordable, and awesome staff! Have been there twice and it has been on point both times! Best Asian food in good ol Franklin! NC roll is awesome!

Eek! Methinks not.
I had expectations that this restaurant would be somewhat better due to all the Unilocal reviews. Maybe it’s me.
My server was friendly.
I ordered: sashimi salad, seeweed salad, and the combination phở.
The garnish for the phở was delivered first and I was excited by the big sprig of purple basil.
My seaweed salad arrived and I was impressed by its size, until I discovered a pile of shredded carrots underneath. No matter it was a suitable portion and the carrots would go in the soup which arrived at the same time.
The soup was… unacceptable, and I promptly informed the waitress. There were about two, possibly 2″ square pieces of «steak». The meatballs were the consistency of chicken nuggets on the inside, like gooey, preformed balls of meat garbage that I wouldn’t even feed your dog (since I don’t have one). For a $ 9 bowl of soup, methinks not.
After I told my waitress told the sorry state of my soup, she then delivered the sashimi salad which is listed on the menu as an appetizer. Phở is listed under the separate lunch menu.
I went to Ingles right next door and got meatloaf and green beans for $ 5. Plus, I got some of that yummy Talenti Gelato Double Dark Chocolate. mmmmmmmmm

I AM a local, one who loves Asian food & has eaten lots of it. Just enjoyed our first take-​out meal from this sparkling clean new place, and we’re VERY impressed — heading for eat-​in soon, and will report back. Franklin folks, this is not the typical buffet stuff you’re dreading — give it a try!

Lobster and Franklin roll recommended.
Pass on the Wonton soup. (Too much wonton wrapper compared to meat.)
Service was great. (Sweet and helpful.)
Restaurant is clean.

Arrived in Franklin for a business trip and was craving some japanese cuisine. Couldnt really find many options so tried this place out and I must say… pretty darn good for a small town joint. Awesome rolls and service was friendly and helpful! Im so glad I have a go to place for sushi if im ever back again!!≠)

The phở and sushi are LEGIT! The atmosphere is like family and friendly staff take good care of me. I almost never go back two days in a row, but I could eat there 3 – 5 times a week, and that almost never happens for me to like a place this much.

I’ve been waiting for a place with QUALITY Asian food to open up in Franklin for awhile, I’ve always been let down by Franklins lack of quality asian and now I have a place to go. Quality ingredients, excellent prices and I’ve went back already. I’d take it over Kobe in Sylva or any other place in Franklin any day of the week.

I am definitely coming back to this place whenever I’m back in the area. Great atmosphere and great food! The staff was super friendly too!

WooHOOO I love Japanese food! I’m glad I found this place when I’m in NC. I believe they just opened. Everything is brand new, I love how clean it is and the beautiful decors. Some highlights about this restaurant are: great selection of Japanese food, competitive pricing for quality food, friendly staff, and excellent service. I will definitely come back when I’m in the area.

This is definitely not fast food take-​out service or quality — don’t let the name fool you. The staff is very inviting and helpful in making selections off the menu. I’ve never had hibachi grill before but I will start now! Hopefully the places in LA won’t disappoint me much because Hana Express set the bar pretty high. The portions were generous and the ingredients tasted very fresh. I was really surprised at the quality of their sushi as well! Didn’t think I’d find such an impressive Japanese (I think they’re considered Asian-​fusion?) restaurant in NC. I definitely recommend this spot if you’re in Franklin, NC. It’ll be on mine for sure!

!! Most definitely coming back! Must try this place for all their sushi selections.