Sweeps & Ladders

They showed up when they promised and were polite and helpful. They were also very conscientious about not leaving a mess. He explained what was probably causing the smoke to come out of the fireplace, offering a few solutions, and letting me know they’d come back out if none of those worked once it was cold enough to light a fire. He also let me know we didn’t need an actual cleaning and didn’t charge me for one. Great experience! Great company!

Tommy is straight up THE BEST in this business. He is honest, fair and as a fireman he knows his stuff! I would never let anyone except Tommy and his guys work on my house.

As promised, I wanted to re-​review Sweeps & Ladders.
First, let me begin with Tommy and Hannah are both very kind. My husband dealt with Tommy more than I did, as I left almost immediately after Tommy arrived to get our child at school… Here is what I witnessed: Someone very accommodating, honest, humble: He did not charge us. He stated that he felt awful and that is not how they do business.
I really appreciated his kindess, his apology, and would like to say that I will be using his company again in the future.
Thank you for reading. And, thank you, Tommy, for being such a stand up young man.
Angeline & Mike Lee

Tommy and Beth are great. Friendly and prompt. Tommy did a marvelous job installing dampers and repairing our firebox; and his prices were more than fair. We will use Sweeps & Ladders for all of our future needs.

Tommy Nelms and his company Sweeps & Ladders were recommended to me by the store where I purchased a gas fireplace insert.
Before I have the fireplace converted from wood to gas, I wanted to make sure it was clean inside so that we would not have any fire risk.
I was reassured by the fact that Tommy has been a firefighter (according to his website) for a number of years. It does make sense that someone who fights fires — and who is a certified chimney sweep — would know something abut what causes fires and how to prevent them.
It looked as though I would have to wait a few weeks for Tommy to perform the chimney inspection, but he managed to fit me into his calendar for a next-​day inspection. Impressive!
He showed up right on time, was courteous and professional. Vacuumed out debris from the chimney, went up on the roof to make sure the chimney cap and everything looked good up there.
I thought the price was fair and he made sure to tidy up our home before he left.
I also liked that he offered to take his shoes off before entering the home. We never wear shoes in the house and it’s always nice when servicepeople are courteous enough to give you the option of taking their shoes off. Much appreciated! (Especially since the front walk is kind of muddy from my ongoing effort to dislodge the root ball of a holly tree.)
Anyway, really happy to have connected with Tommy and his company, Sweeps & Ladders. I’m no expert on chimney sweeps, but from this layperson’s perspective, my experience was as good (or better) than I could have hoped for.