Totally Wired Cyclery

Highly recommend this shop. Doug and crew were great and about as reasonably priced as any shop I have ever been in. They were very helpful in making sure that our stay in the Fraser Valley was filled with fantastic routes. Oh and great coffee right next door. We will always stop into let them look over our bikes/​ski gear.

I love this shop! Doug is the best bike mechanic I’ve found in the valley over the years I’ve been coming up there. He has managed to fix things I thought were permanently destroyed by me on the trail and keep my bikes rolling along smoothly. Prices have been on par with or cheaper than my shop back home and Doug has always been an absolute pleasure to deal with. There’s even a couch to chill out on and have a drink from next door while your bike is getting worked on (if they’re not inundated with repairs)!
Additionally, when I was there in July… the shop appears to be carrying more parts, gear and now has a selection of Park tools for sale. It’s always been hard to find parts and tools in the valley, so this is great to see.

I have been to this place twice, both times I interacted with the same bike mechanic .
The first time all I needed was to tighten a bolt (a size of wrench I did not have in my toolbox) for this I was charged 20 dollars… yes you read right, 20.00 dollars.(he bragged that he didn’t charge me the tax… he didn’t give me any receipt either… another biker that walked into the shop when I was there wanted his brakes bled, the price quoted was exactly twice the price everybody else charges…(simple Shimano brakes), he walked out…
My second time I arrived at the shop at 16:45, I did not know what time the shop was closing (was told by another 1900) and wanted to see if it was possible that the mechanic could troubleshoot the problem, right of the bat I got yelled at because my bike touched a rag hanger which did not even tip or or moved (the only path from the door to the mechanic station) than I was almost screamed at for arriving late… this mechanic acted as if I asked to be put ahead of other customers which I never did, he accused me for being mad just because I had my arms across my chest …
I don’t know the mechanical skills of this individual but I could most definitely said he scores zero at customer service and interpersonal skills.
So between the high prices and the extremely poor customer service I’d say go to any other bike shop before you do this one.

Doug knows his bikes.
My boyfriend and I stopped here to get our bikes tuned up before heading for a ride.
The service was fast and Doug was very helpful.
Will be coming back here for each visit. Also found out that in the winter this is a ski and board shop. Sweet!

I had a great experience at Totally Wired. My girlfriend and I were headed up to Grand Lake for Memorial Day weekend with our road bikes to train for Ride the Rockies. My girlfriend forgot her road shoes, so we were in a desperate position. We searched all around Winter Park without any luck finding road shoes or anyone able to brainstorm a solution. Totally Wired worked with us and hooked her up with some mountain bike shoes, pedals, and cleats. So for $ 50, we were able to enjoy the weekend and get some great miles in. I would highly recommend this bike shop for great service, knowledgeable staff, and overall great vibe.

Totally Wired Cyclery is a great bike shop. When I was in town from KC with my bike and had mechanical issues, I experienced fast, friendly service at fair price! I highly recommend them! Great selection of parts, accessories and complete bikes as well,