Very nice staff that worked well with my daughter, who was a little nervous about the entire shoe thing. The sales woman(a young latina woman who was very sweet with my child) took the time to find perfect size and even recommended a half size up to make things easier(and allow us to not have to buy another pair for awhile). The shoes were a little pricey(but you could say that about any Stride Rite) but the service was top notch.