Firehouse Subs

Always really tasty. I’ve never had a bad meal here. The employees are very nice. The manager is very friendly. I can’t suggest anything, because they’re all really awesome. Not overpriced either.
Cons, if any: maybe more meat on the subs

Owner Greg great guy and ever present! Vicki was my register girl this time and she was very friendly and quick! Got the Maryland Club on wheat… the better and softer of the breads I think. Smoked turkey breast, Virginia honey ham, crispy Smithfield® bacon, and melted Monterey Jack, complete with mayo, deli mustard, lettuce, tomato, onion, and a kosher dill pickle on the side. $ 9.52 for the combo and they DO always give you the LARGE cup. Even during a busy lunch rush they get your food to you pretty quick!

Best club sandwich ever. They seem to be using less meat than before. I would rather pay more money than get a smaller portion.

Customer service could use improvement. We ordered and realized employee conversations were the priority.

The Hawaiian pulled pork, slaw sandwich… Yummy! Very good, and a lot of food! Quick for the amount of people we had arrive at one time.

Firehouse sub is a nice alternative to eating at Subway. The subs are made fresh and the the crew members are friendly.

Great place! Employees are always friendly. To be completely honest, we usually go to the firehouse off of 26 because we are a little closer to that one, but it always closes earlier so if not we come to this one. That being said we still eat firehouse enough for both locations to know our faces. Anyway, 10:50 pm we go in and get our subs and card is declined, we had to do debit which they don’t do on their machines. Cash or credit. Which is fine, except for when you buy two 20 $ advanced supply drops off of advanced warfare call of duty, and your bank thinks it’s a fraudulent charge and turns off your card. Embarrassing enough! The nice gentlemen there let us leave with the food and said it was totally cool, but my lovely boyfriend still plans to take him 30 $ tomorrow just cause’. That being said it’s a lovely establishment with great employees. Will continue to come! (Ps this firehouse also puts more meat on their subs which is more than I can say for the other)

Not a really good value for the money. Steak and cheese sub lacked meat and the peppers and onions. Kind of bland also. Good fresh roll. If you are hungry you will need to order 2 or go to 5 guys next door.

I wasn’t sure what we were walking into or what to expect when we spontaneously stopped by this place. I mean, there is «strategically placed» firehouse-​themed décor EVERYwhere: fire hydrants, fire hats, red and black everywhere.
But hungry we were, and food it was.
Classic meatball sub on wheat — The marinara sauce was a tad on the sweet side, but the meatballs were tasty and not soggy. The bread wasn’t soggy, but soft and warm on the inside and slightly crispy on the outside.
For a chain, it’s not too bad. It’s just like any other sandwich shop.

First time eating at a Firehouse. Staff was friendly. I was very satisfied with the meatball sub and the various options for preparation. Menu is easy to read. Hand sanitizer available at the counter: bonus :) nice décor, clean. Ice machine for fountain sodas wasn’t working very well however.

The staff are wonderful here! So friendly and the food is delicious! It’s the perfect sub place!

Outside tables.

I have always loved firehouse! I never had any issues with the food or staff. Until yesterday. I called in an order like I normally do and was asked to hold. It sounded as though the phone was set down since I could hear the people ordering, person taking the order and the computer beeping right in my ear.
After almost 5 minutes waiting to place my order, the female that answered the phone could barely speak English and was speaking Spanish to the person next to her in the store as she is taking my order (it seemed like she was new or training). The menu I had gotten online (as well as the menu I grabbed from the store) was not current. So I was ordering a salad they no longer carried (the chief salad) but the female taking my order had no clue what Item was talking about. She also wasn’t able to understand my very simple last name– even when I spelled it out 3 times. There was obviously a language barrier there.
I finally finished placing my order, hung up, and got to the restaurant to find my order incomplete because she still didn’t understand what salad I was asking for. Instead of asking for help while we were in the phone, she waited until I arrived at the restaurant.
The gentleman that helped Complete and clear up my order had my salad and subs out to me very quickly which was appreciated.

Awesome. Come here whenever I’m in Fredrick. Always my go to. Atmosphere is great and they have TV.

We came in after dinner rush, so there weren’t many people in the restaurant. The subs take a bit of time for them to make which I am completely fine with because that means it’s not a lot of pre-​made junk that they just slap together.
I tried the streak and cheese with mayo, jalapeños, onions, and tomato. This sub was really really good. It remained piping hot until I got home (about 15 minutes) which gave the favors the perfect amount of time to merge together. It was messy but in a good way and they weren’t stingy with the fillings so the meat to bread ratio was great. The mayo had a great flavor and makes this sandwich, so I highly suggest ordering this sandwich with it.
The service was great, I was greeted upon approaching the counter to order and told to have a nice night when grabbing my subs from the pick up counter to leave. Come here if you are I’m the mood for a great sub without the sit down and be waited on full restaurant experience.

Beef brisket is off the chain! I checked in with my Unilocal app on my phone and my medium sub was FREE. Even if it wasn’t free, the sandwich was awesome. Real nice beef brisket. I’ll be back for more of that sandwich for sure.
As for the other details… it was real busy at 12:30pm for the lunchtime. Order wait was maybe 6 or 7 minutes. Not bad. Service was friendly. It was clean inside. Really, no complaints here. For a sandwich shop I got what I expected: a sandwich. They exceeded my expectations when it came to how good that beef brisket sub would taste.

Great food, great customer service! They give out fire hats with the kids meals. My son loved that! We were asked a few times how we liked the food and if they could do anything else for us. We even received complimentary chocolate chip cookies (so soft and yummy!)

Definitely some good sandwiches here. Love my sub fully involved (adding mayo, cheese, etc.) only problem is the limited choice for sandwiches apart from the changing feature menu item.

One of the worst subs I have even tried. — The Hook & Ladder. Absolutely terrible. One of the employee’s had his father visiting for dinner and his 2-​year-​old was crying and screaming unencumbered. The other sub was equally bad!
Update. Shortly after my review I was contacted by the owner of this firehouse subs to thank me for the review and to apologize for the bad experience. My fiancé and I returned to give them another shot, and this time it was a completely enjoyable experience. The staff was very friendly and quick to take your order. The place was packed but after a couple minutes our subs were out. I gave the hook and ladder another shot, and this time I was not disappointed.
After a bad first experience we are now starting to come around on firehouse subs. Enough to where I’d recommend this place to friends and family.

One of my go-​to places for lunch. I usually get the philly cheesesteak and add some jalapenos. The food is always quality and the people in there are nice. Much better than Quiznos or Subway. Plus they have a small selection of hot sauces which I enjoy. You place a sandwich order and find a seat and they bring your sandwich out to you while shouting your name. Not a bad system.
The drawbacks are that it can be slow, especially when it’s crowded, the place is small so it can be hard to find a seat, and it’s a little on the pricey side. You can end up dropping almost $ 10 on a medium (their version of a small) sandwich with chips and a drink.