Pet Valu

We have always had a great experience here but last time the staff went above and beyond. We went in for feliway for our cats and were debating buying some small stuff for the dog we are adopting. We couldn’t find the feliway and were worried about what we should buy for the dog. The woman working (didn’t catch her name) dug through their shipment to find what we needed for our cats and answered every single pet product question we had about the dog. She even let us know about some upcoming sales and suggested we bring the dog in to try some beds out instead of trying to guess what she can a can’t do with her arthritis. So what started out as a purchase for feliway turned into getting that plus dog bowls, leash, and collar. We will be back for everything else our new baby needs. I will update this review once I have the employees name because she was just fantastic and seemed more interested in our animals welfare than just up selling us.

Took our 60 lb Golden Retriever there for the self service wash and it was great! For only $ 10 (and great Groupon deal available as well) I will take him there all summer long. The area is clean, supplies (towels, shampoos, aprons) available, helpful and friendly staff, and best of all I did not have to clean up!!! Going back next in 7 to 8 weeks.

Quite simply my favorite pet supply store in the whole Universe, and they don’t even carry my dog’s food. So why do I love this place so much? Why do I drive across town to buy dog food, and then come here for everything else? Because the staff is absolutely wonderful. The friendliest and most helpful group of people you’ll meet in retail. However much they’re paid, it’s not enough. The store is stocked with premium pet foods and treats. Beds and bowls and collars and supplements. For just $ 10 you can wash your dog in the self-​serve grooming area, which resembles a luxury day spa with its tiled tubs, woodgrain flooring, and heated blowdryer. Every seventh bath is free. This store feels more like an independently owned pet boutique than part of a large chain. They just need to change their name to reflect the level of service you get here. «Pet Valu» sounds too much like some shitty big box discount retailer. Perhaps «Puppy Zen Pet Spa» or «Wet Nose Nirvana» would be more fitting.

A small pet store where we can breeze in and out and get friendly service. Out cat is old, very old, so we try to give her food that is free of by products and is a bit healthier. It can be harder to find sometimes, but Pet Valu has it and they are located close to our house and the grocery store which makes it even better.