Smart Samuel C OD

Only 4 Stars because this was our first visit. My two children and I (ages 4 and 10, one with Autism) were seen by Dr. Church for the first time. When we arrived the office was busy but we were able to check-​in and be seen in a reasonable amount of time. Allie (spelling) was wonderful working with kids; she was extremely patient and tolerant. Dr. Church was excellent. He took his time, was thorough, and took care to explain everything. Dr. Church was extremely patient with my kids who were beginning to get antsy towards the end of our appointment. My daughter required glasses and the Optometric staff were very helpful dealing with the fashion whims of a four year old. I would have given 5 stars but this was only our first appointment.

Great eye doctors! I have seen both Dr. Tsai and Dr. Pegram. They are competent, friendly, give good explanations, are never rushing out the door. The only complaint I have is that it is sometimes a little bit hard to get through on the front desk because they are helping other customers. However, they take time with each patient and I never have any problems with insurance or appointments being made. One thing I love is that even though the doctors take their time with you, we rarely have to wait more than 5 minutes, maybe 10 at the most, for a doctor. It can be a little more time consuming if you are looking at glasses as they do take time with all of their patients. I feel they are worth it. Both Dr. Tsai and Dr. Pegram are very personable and helpful, and are never condescending. The staff is also very helpful, and I really appreciate the kind, positive, customer first, culture of the office.

Great doctor — he saw me quickly and was able to diagnose why I was having issues efficiently and effectively. I’ve been seeing Dr. Smart for years and highly recommend him!

It is totally refreshing to deal with someone who not only knows their Job or Skill but is passionate and lovingly cares about she does for the public. The Staff is above courteous and personable, no mean stares or aggravated attitudes there. They speak kindly even to those who call on the phone. I am beyond impressed with a center that has everything that my daughter needs to get treatment. And having a facility merged in with getting your glasses at the same time saves me time and effort. My Husband and I will now get the care we need from Dr. Tsai. I was so use to getting bad treatment in customer service, I forgot what good treatment felt like… Thank you Dr. Tsai!!!

Ultimately, the staff of any business is what has customers/​patients returning. First impressions are always important and this office made an awesome first impression. I already knew Dr. Bradley Church, but the rest of the staff was new to me. In the span of my visit, not only did they assist me, but they managed to fit a patient in who had arrived on the wrong day and moved a car for a patient who had difficulty getting out of her parking space. These people genuinely care for those who walk in their front door. I have recommended Dr. Church many times over the years, but I have already mentioned Première Eyecare to friends who are looking for a new eye doctor. Fantastic office.

My whole family has been seeing Dr. Tsai for many years. My husband always says she is the only one out of all the eye doctors he has seen over the years to get his prescription precisely right. My kids adore her. The staff is caring and go out of their way to take care of the patients. I have recommended her before and will continue to, she is fantastic beyond words!

I was thoroughly pleased with the entire process. They are the best!