I recently rented a storage unit from Extra Space Storage in Fredericksburg, VA. Ken couldn’t have been any more helpful! The moving company that was delivering my household items needed to arrive an hour before the storage facility’s main office opened so I could sign my final contract. Ken bent over backwards to meet me at the facility early, I signed the contract and the moving company dropped my things off without a hitch. I shopped around before making a decision on a facility, extra space offered the most competitive price. They have signed up a loyal customer thanks to Ken!