NextCare Urgent Care

We had snow on Presidents’ Day 2016 so we called ahead to make sure the Clinic was open… the lady who answered the phone would not commit to them being open and said it just depends on the weather but as of right then they were open and seeing patients. I was literally 3 minutes away and I pulled in the parking lot. An employee with scrubs (who I made eye contact with through the glass) walks over to the entrance, locks the door, and tapes a «Closed» sign. She didn’t say a word to me or my son… which by the way was treated for strep throat by a different clinic across town.
I realize the weather was bad and everyone wanted to get home… I’m actually ok with that, but a simple explanation or any communication at all would have been welcomed. The whole event just reflected poorly on the company.
Not sure if this clinic provides great care or services and more than likely I’ll never know because the clinic I ended up using provided a great experience in a very timely manner.

Had a dog attack me the night before and went in the morning to have the wounds checked and get a tetanus shot. Was taken immediately back to have my vitals taken and get some background. They checked my wounds and since I was not in any pain advised me that I would need to wait my turn for my shot.
The wait wasn’t bad and they brought me in the back again for my shot and they even re-​bandaged my wounds. Everyone was super friendly and professional.

Went in with a chest injury, they scheduled me to see a PA (which means without even seeing my they decided the level of care I needed). The PA came in *told* me I had a pulled muscle and prescribed an NSAID (without any medical history — I have had a gastric bypass, NSAIDs are contraindicated) and with no more than a cursory exam (no xray). Thoroughly unimpressed and will not return. I could have gotten the same level of diagnosis and treatment by asking the local pharmacist.

Receptionist has horrible attitude. As soon as it hit 8 she locked the doors and when a young boy with a sprained ankle came to the door she didn’t open it. She just stared at him.

I was seen today for a gout flare-​up. I was in severe pain and the staff; Louann, Danielle and Dr. Walker were extremely professional and caring. I was seen promptly and the staff used humor to help take my mind off the pain. I highly recommend this NextCare Urgent Care if you need medical care.

Totally unimpressed with the care I received here. I got there when they opened on Sunday, which is 8am, and had to wait til after 9 to be seen because as the receptionist said the doctor wasn’t there yet. When I was finally called back, the nurse was super nice and acted like I was the only person there with an issue. Then the doctor came in and was too busy to here all my symptoms and barely checked me. Then he stepped out to ‘update my chart’ and 30 minutes later came back to say I could go home and that he had called a prescription in for me. After the doctor clears you, you have to wait in the lobby for the receptionist to say you can go. Let me save you a bunch of time if you are having an issue, go to Patient First in Central Park, they are more friendly, caring and faster.

Just a quick update. Kim called last week to ‘check on me’. Very Cool. Can’t remember the last time a physician took the time to do that!