Sephora

Okay where do I start. I’m always a little antsy when coming into Sephora. So Mr. Seth. You was a bright shining star. You made my experience freaking amazing.
I came in looking for a foundation that was going to give great coverage. As a person that doesn’t wear makeup, I felt at ease when he was able to answer all of my questions and explain when I had major concerns. Seth you are a doll… that makeup is f*cking great. Thank you so much for all your help.
I will be back to visit you only. Its nice to go into a place and be sat down and given the product that is right for you. I was always told you can tell when people that love their job and what they do, and you are one of them. Seth made my birthday awesome, even with the stupid snow. Thanks Seth 1girl2spoons loves you.

I love the staff at this location. Always so nice and helpful. If I say I don’t want something they don’t try to keep selling it to me. I have had issues at other locations but these guys are always great.

Poor customer service and high staff turnover! I had friends visiting from out of town and we went there to refresh our beauty supplies only to be met with a manager that didn’t want the color artist to spend more than 5 minutes answering our questions and color matching us. She sent the employee on an hour long break and told us that was store policy.

I love sephora and am always going in to just look around. The service is always wonderful and I loved my free bday gift!

These ladies were absolute life savers when my mom forgot her makeup bag when she came in for my brother’s wedding. Mother of the Groom without her cosmetics!!!, they gasped. Its a cosmetology emergency! ;) They could not have been nicer and more generous. My mom looked amazing and picked up some really great products. They wouldn’t let us give them tips. .. I hope this belated review counts! :D

I’ve been here twice. On my first visit, there were four employees milling about, one customer getting makeup done, and when I asked for help picking out some new makeup I was told they were busy stocking. Um, it’s 4:00 on a weekday-​customers are shopping. So, I left and they didn’t even care to lose the business. Fast forward to six months later, and my usual dry and sensitive skin prone to eczema flare ups has now become all of the above plus some bouts of oiliness curtesy of pregnancy hormones. My mom and I stopped by here with low expectations. I asked if I could get some help, and the young lady said she works the skincare section. Great– I’m looking for skincare! Jillian was amazing. She completely made up for my first negative experience at this location. She knew all about no-​no ingredients for pregnant women, and had three different skincare lines to recommend. She took the time to explain what each brand stood for, what they were known for, and how the product would benefit my changing skin. Bonus points for showing me some serums that work great in case I get stretch marks! I didn’t feel rushed, and appreciated her taking the time to sample the products on my hands so I could get a feel for what it was like. I ultimately went with the Fresh skincare line, and they even had a gift set so I could try out multiple products before committing.
The store is well stocked with beauty and hair products, including samples for you to try (hopefully not on your lips or eyes!) I also liked that the store is nice and large, with plenty of room to move around in. Double bonus points for the ladies taking care of my dad when he came for Christmas shopping for my mom and I. We love the products they picked out (Bliss lotions for me, and Smashbox, Nars, and some other lip glosses for my mom!)

Great customer service and so many products it could make your head spin. I love that you can try a lot of the products because there’s nothing worse than paying $ 20 for something you end up hating. Personally, I stay away from the eyeliner/​mascara and lip stuff because people can be sketchy (let’s be honest…) but the rest is great to try out. This location is really nice!

Everyone is so friendly and helpful. Every Time I go in there, the customer service is wonderful

On vacation and running out of face cream… That’s a no no… yes there is a sephora… sephora is located outside of the mall… Decent size… Huge verity of creams… there was two employes working there…

Been here a handful of times and always have had excellent customer service here.
This Sephora is never very busy so you can always count on someone greeting you right away and asking if you need help. They don’t mind taking a few minutes to show you a new product that they think you might like. Mallory was very sweet and helpful on my last visit and I believe the manager has even helped me a couple times and found me a new product that was in the back and hasn’t been displayed yet. It’s so refreshing to come to this Sephora as opposed to the Fair Oaks store which is always so crowded you can hardly maneuver through the store and with the salespeople breathing down your back.

Want great customer service? Try a different Sephora! The Sephora location in Las Vegas is the «bees’ knees» and Fredericksburg is «oh, please!» I purchased a compact from this store. A salesperson picked it out for me but it was the wrong color and not usable. I decided to return it and was told that I would has to pay additional money ($ 14) because the store discontinued the item that I needed to return in spite of it being their brand. I returned everything that I purchased from them that day and also returned everything for which I had a receipt for at home. They lost a customer.

What a lovely store!
I hadn’t been to Fredericksburg in years, so I was really surprised to see that in my absence, they’d built a Sephora in the mall. I needed some hair products anyways, so I decided to stop by while I was in the area.
Oh my god. I WISH the Sephora’s in my area were half as good as this one. The store is spacious and roomy, and you don’t have to climb over other girls to check out the latest palette from Too Faced. There is a huge selection of products, with them having almost all the newest items from each brand. The lighting is good, and you won’t walk out of the store with foundation and lipstick in shades that looked perfect inside but don’t belong anywhere near your face in regular lighting. And the workers, my god, the workers! They balance perfectly between being helpful and letting you do your own thing. I can’t tell you how many times I’ve been to other Sephora stores and had someone hovering behind me, like I’m about to steal something. They’re all very sweet women, who are happy to help and happy to give samples if you’re not sure if you really like something. I had a fun time browsing and trying new things. I absolutely recommend this store.

I love coming here with my gf! Whatever im crazy, but I like the smell. Makes me all cuddly & shit…