Freeland Nails & Spa

Pros: they have same day appointments and walk ins are welcome. They are nice when they talk to you. They welcome you right as you come in the door. Parking is usually a breeze. The massage chairs are really nice.
Cons: their equipment is dirty and they reuse old nail files. After 2 days of having acrylics, I already had a fungus going under my nail and I’ve never had that before. They only actually have 1 licenced nail person yet they call themselves call themselves a nail salon. They are more interested in having a conversation in a language you don’t know understand than talk to you. They take walk ins even when it interferes with their appointments. And they take a long time.
Over all, I’d say the cons out weigh the pros on this one… especially since I’m still waiting on this nasty ugly fungus to go away

Sad to report that as convenient as it is to get my mani’s and pedi’s here on Saturday mornings, I will not be going back. Let me be clear: The pedicure was wonderful! Great massage, careful polish application and beautiful design.
The shellac manicure however, was a nightmare. Three of my fingers are still bleeding at the cuticle and hurt pretty badly. Before I paid, I went to the owner and showed her my fingers, (yes, the blood was visible) and I told her that I saw no reason for that to have happened and that I was not okay with it. She went in the back with the employee, came back out and gave me some lame excuse backing the employee. No apology, no offer of a discount, all I got was a «Have a nice day». Where is the customer service in that? There is no valid reason whatsoever that any customer should EVER leave bleeding and in pain AND still pay full price to top it all off. Shame on you. I made the attempt to be forthright and honest while in the establishment to resolve the issue, that failed. So, on to the passive-​aggressive internet review.