Car Manicure Mobile Auto Detailing

I want to update my review. Due to a lack of response on the company’s part I was unable to use my Groupons. When the owner called me back after a few weeks, he explained that he had been out of town, hence no call back. Honestly, I cannot review their services since I did not receive them, however, it should not take 4 – 5 weeks to call back or the company voicemail should indicate that they were away.

This business has the worst customer service. Don’t expect to find an appointment right away at your convenience, or rescheduling your appointment, or anyone to answer your phone calls.
The customer service is the worst I have come across. I got a groupon for this business, and they never answer the number they have provided. You have to leave a voicemail, and then you get called back after a couple of hours.
The earliest appointment I could get was 2 weeks later, and only 2 time slots available, which was not convenient for me. I had to adjust since my groupon was expiring. Two days before my appointment, the person calls me and says he had another appointment that he wasn’t aware of and was asking me to adjust. He couldn’t even make it adjust to a later time on that day, so that I don’t have to leave early from work, since he preferred to go home early. I did adjust that and had to leave early for work because of that, and then the person doesn’t even show up saying his trailer busted. He said he will call me the next day for booking another appointment.
He never called me for next two weeks, despite of me calling his cellphone and leaving a couple of voicemail messages. I call him after 2 weeks, and again he couldn’t provide me a time for the appointment and said he will call me back and he never did. I had to go and call his cellphone again and no response. Customers are treated as the least priority at this place.