DSW Designer Shoe Warehouse

DSW has been my go-​to spot for athletic shoes the past few years. I had been going to the San Jose location on Stevens Creek in San Jose, but now that I’m back in the Tri-​City area, this will be my regular location.
This store seems on par with the San Jose location in terms of size. I enjoy their business model where you can pull out a box of shoes underneath the display pair and try them on. Seriously, who needs a shoe salesperson to bring out a pair or two at a time? I actually found the selection on my recent trip to be better than I’ve seen in the past. I found a pair of running shoes for a great price and even picked up a pair of comfy suede Adidas sneakers that caught my eye. All told, I happily walked out of this store with two new pairs of shoes and parted with about $ 125.
Service was friendly and they even added me to some sort of rewards program that will send me coupons via email and give me discounts based on purchases.

I love this place! There are so many choices and offer varieties of brands. That’s good. Price is very reasonable.
They sell not only shoes, but also bags and others :)

I’ve never seen so many flats in my life. Boots galore! Yep, lots of women’s styles and could be lacking in men’s, not sure I didn’t check. But! The clearance aisles at the back are plentiful (for women) with additional discounts. Lots of heels.
It’s a shoe store but immediately after entering, the right side has a jewelry showcase tempting customers into shiny glamour. I couldn’t resist trying on necklaces and bracelets.
I encountered Inaya at the register and even at closing she was kind and helpful without a grumpy aura you’d expect at that time.
Sign up for the free membership card and receive a $ 5 coupon in your email good for the next purchase.

This store is in the Pacific Commons plaza, which makes parking easy and it is really accessible in general.
I love the open layout of the store, creating a big enough space to try on a bunch of shoes in any aisle. They have a huge selection, whether it’s nicer sandals or cute wedges or party heels that you are looking for. It is a super organized store that is easy to navigate.
The employees are always really sweet. I never feel rushed or pushed to buy something. They really have just helped so much each time I have gone in.
I love this place and am signed up for the email alerts for flash sales, etc. :)

nice place and great service. I like the way they organize shoes. Easier to find what I want. And more important, they got my size.

was not quite impressed with the selection, persoanlly. the store is huge in appearance yet lack the variety. they care tons of specific shoes. only thing i saw that i wanted there was the bitkenstock sandals. even then, they only had one color.

I usually buy 1 pair of shoes a year for work. I work in an automotive environment so no need for super nice or fancy shoes. After my last pair started to rip, I figured it was time to go shopping.
I live in the area and my gf recommended we go check out DSW. The store was clean and easy to navigate. I found a pair of Aldos that fit my work shoe budget.
There was nothing spectacular about experience until we went to check out. The cashier was excellent. It was late at night, and probably well into her work shift and she was still working with a smile. The customers in front of us were very difficult and she maintained her composure. As expected, she was very nice with us and even made fun small talk with my girlfriend without holding up or extending the transaction time.
Will probably be back next year when it’s time for some new work shoes!

Poor customer service. Waited in line for ten minutes while the two employees struggled to well, work. One emotes was in her cell phone discussing last nights fun and the other sat there asking the first for help. Also the selection sucks compared to DDW stores in the Midwest where I’m from. Not going back here. Ever.

Friday afternoon (08/​15/​2014) was my first time ever coming into this store. I had always passed by this store whenever I am in the area, but I never had a reason to go in. Now that I am engaged, I was looking for shoes for my wedding. I had found the perfect pair on the DSW website and I was hoping they had it in store. I searched and searched, but it wasn’t in the store. I had asked a sales associate (sorry, I didn’t get a name!) if she could maybe locate them in another store. The closest store that had them was in San Mateo and they werent even in my size :(It wasn’t the store or the associate’s fault. I guess it’s wedding season and they are being bought really fast! I ended up just going on the shoe brand website and found a different pair there and bought those. But this store was awesome! Nice and clean, very spacious. I felt like a little kid in a candy store. The sales associate was very polite and very helpful even though I couldn’t find what I wanted. Definitely coming back for future shopping adventures!

This place has great choice for men’s shoes. I have bought dress and casual shoes from here. We been buying shoes here for about 3 years now. Never been disappointed. Floor plan is very open and doesn’t feel cramped. Prices are reasonable and there is tons of choices.

This store actually feels like a Warehouse, unless the DSWs in the city (cough San Francisco cough New York City). The ceilings are high and there is a lot of light in the store.
I actually don’t really like most of the lineup DSW has but occasionally I get inspired to buy a pair. I did buy a pair of Vans here (my first pair!) for $ 45 (which is not really that much of a discount but oh well).

Easy shopping. Verified the shoe being in stock online, then went to the store and yup, it was there… and they had my size (8.5) in every shoe that I happened to be interested in. What are the odds of that? Aaannd… can’t beat the $ 20 DSW rewards and the $ 5 birthday discount for members. Saved me a cute lil $ 25!
Unfortunately, they ran out of free totes, as usual. The rep said totes are usually gone by day 2 of the promo.
FYI, a friend of mine told me that she prefers the DSW in SF because they to have more small sizes than the Fremont location.
Happy shopping!

Tip: has jewelry counter
Relatively new and super clean, this dsw is right across the way from Nordstrom Rack which makes this area really dangerous for shoppaholics. For the size of the store, I expected more variety. While I find shoes here once and a while, I find myself preferring the Santa Clara location because their inventory is so much bigger.

Right across from Nordstrom Rack, I go here after I can’t find deals on shoes. There are ample sale/​clearance racks which is great. It’s very open and bright here. I don’t feel pressured to buy anything. Selection is plentiful and I would love to buy all their shoes, but I cannot.

My first purchase here I bought boots my size without trying it on since I arrived to the store half an hour before closing and I didn’t want to delay their closing time. Unfortunately the shoes ran big, so the next day i went to exchange them for my size since i saw on their website that they were in stock at this location as well. However, the associate informed me sometimes their website isn’t accurate so i went ahead and ordered them. I waited a week for them and when i opened them, they were beat up like they were worn before. So, i went to go exchange them, but again they still didn’t have my size so they ordered them for me. They did free 2-​day shipping and the manager gave me $ 30 off for the inconvenience.
The manager is super nice and sweet and I don’t know the name of the associate there that helped me all 3 times i was there but she’s super friendly and awesome. I received my boots today and they are perfect! Thank you DSW Fremont for turning my horrible experience to an awesome one!
I will definitely continue to shop here, in store and online.

I love DSW stores! This is by far my favorite DSW location. Not only was the store HUGE but the staff was very friendly also. The entire store was very organized and well stocked. I’m always amazed at what I find here because I always find something I like. I love how the clearance has additional % off according to the sticker color on the shoe. (Saves even more $$!!) Not to mention, they always restock the clearance section. The rewards system is great also because it has good offers very often. I suggest opening up a rewards account with them.
Have had a few online returns here without any hassle every time. Associates are very patient, understanding, and cheerful.

Your typical DSW, huge, tons of shoe selections. Liked this place because it was fairly clean and seemed very new. Unfortunately, no shoes that I liked in my size (hard to find 5’s!).

Shoe shopping can be draining. Shoe shopping in a *warehouse*? Even more so. But I’m sure you know what you’re in for when you hit up a DSW!
I particularly enjoy this location because of the following reasons:
#1. Convenient location with plentiful parking
#2. Friendly staff
#3. Great selection, and flat in one space, no need to go up and down stairs/​escalators
They have the shoes organized by style — you’ll find all your pumps grouped in the same rows, and then the wedges (it’s spring/​summer time!), then the flats, then a big grouping of flip flops, then the sneakers, etc.
My philosophy is to not get distracted — I would suggested starting at one end of the store and working your way down the aisle, one side at the time. Helps you stay focused and only try on the shoes that really catch your eye.
The most impressive feat is that the staff somehow keeps most of the shoe boxes underneath the display shoes nice and tidy — a HUGE plus when it comes to calming shopping anxiety (vs a scattered mess).
This is your stop if you’re looking for some new shoes for any occasion! Not all shoes are great deals, but just be patient and keep looking.

Love, love, love shoes! How can DSW go wrong… great shoes at reasonable prices. I had to shorten them a star however because they had me waiting for about 5 minutes in line when there were three different sales rep helping ONE lady! Oh, and then when another register open, the rep said he could help me IF I WAS READY??? WTH Did he think I was just standing in the checkout lane for fun? Crazy…

The great thing about this location is, if you can’t find what you want here you can always walk across the parking lot to Nordstrom Rack. I had an item on hold here, so I made the trip to pick them up. The service was pleasant and helpful. This location has a huge variety of dress shoes to everyday casual shoes to choose from. Their prices can vary from low, to reasonable, to expensive, only because they carry your typical name brands, so its expected. If you take a look around, you can probably find some cool kicks with a 30, 40, or 50% off tag. Like I did today! See my pic! I only wanted casual slip on surfer shoes and found some cool Polos, but also looked around and found some nice Lacoste shoes at a discounted price. I’m happy with my selection, and I know you’ll be too finding what you need!