Firestone Complete Auto Care

Fremont, États-Unis

3.2

Ouvert en ce moment

20 avis

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Contacts

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Téléphone :
+1 510-413-7833
Site :
www.firestonecompleteautocare.com
Adresse :
40861 Fremont Blvd, Fremont, CA, 94538
entre Chapel Way et Papazian Way
Arrêts et stations de transports en commun proches
2.9 kmFremont
4.1 kmWarm Springs/South Fremont
5.2 kmNiles
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Carte

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Informations professionnelles

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Oui

Aujourd'hui

Aujourd'hui 7:00 – 18:00
Ouvert en ce moment
Heure locale (Fremont) 09:19 lundi 2 juin 2025

Horaires d'ouverture

lundi 7:00 – 18:00
mardi 7:00 – 18:00
mercredi 7:00 – 18:00
jeudi 7:00 – 18:00
vendredi 7:00 – 18:00
samedi 7:00 – 18:00
dimanche 9:00 – 17:00

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20 avis sur Firestone Complete Auto Care

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Évaluation du lieu : 1
Nipomo, CA
No one is going to be stupid enough to throw their money away after they see the quote from Firestone for repairs but I am writing this review to prevent others from throwing away money for the diagnostics on a Sunday when no other auto repair is open. Trust me, you may think you are desperate but it is better to get a hotel, take Monday off, and take it to a reputable dealer. Told them specifically, I am selling my vehicle, just want the minimum done to fix it and get me back on the road. Told them, mechanic on Saturday that was about to close told me it was a misfire. They still charged me $ 160 for diagnostic. I thought it would need 1 new coil. They said it needed all coils $ 800, all spark plugs, $ 1207, engine gaskets $ 946, and 2 new tires $ 298 with tax total $ 3,418. I was on the road Monday from a reputable repair shop for $ 261 with no charge for diagnostics.
Évaluation du lieu : 5
Fremont, CA
These guys are awesome. They are really funny and always help you with a smile. They always do some extra checks for you while they’re doing whatever they are doing on your car. Ex: I came in for an oil change and tire rotation, they do brake checks and hydraulics while they’re at it. There are always coupons and discounts online and sometimes they’ll give it to you even if you don’t have the physical coupon printed out. They’re usually pretty quick, obviously on weekends and busy days it may take a bit longer.
Évaluation du lieu : 2
Concord, CA
Charged me extra quart because it needed 6 quarts? I have driven my 2.3L engine car to almost 93k miles you can imagine how many oil changes I have had… Never had any shop charged me 6 quarts of oil.
At least they didn’t push for the other «extras» like air filter or transmission fluids.
But wow, 6 quart? First time in 93k miles!
Évaluation du lieu : 1
Fremont, CA
I gave my Honda Civic car for service today for oil change and tire rotation. In the middle they called me and told I need to replace tires, Dust clean,. I told them not to do anything just change oil and rotate tires right now.
After receiving my car I noted my tries got replaced with old tires of there brand. I know it’s 100% it has Continental Brand tires from day 1. Honda also confirmed civic model won’t come with Firestone tires. But they are not agreeing to it.
Better to stay away from them.
Évaluation du lieu : 5
Fremont, CA
As good as ever and now even the coffee machine works!
Évaluation du lieu : 5
Fremont, CA
Really great customer service! Just needed a fast installment on my brake lights and they did it in a fast professional way. Will be coming here if my car needs any fixing. Thanks!
Évaluation du lieu : 5
San Leandro, CA
I’ve been going to Firestone Complete Auto Care for almost 3 years now and every time I am given the best auto service and customer service. From normal oil changes to replacing my tires and the ever dreadful, replacing my brakes — I feel that my car is always in good hands. Moe Sandoval is your go-​to guy at Firestone, ask for him and he will take great care of your vehicle and always give you the best price.
They do get VERY busy on the weekends, so if you have a tight schedule or a massive fix, make an appoinment!
Évaluation du lieu : 2
Milpitas, CA
I noticed my car was sitting in the parking lot after a van moved so I could see it, so I walked over to the mechanic and asked if he was done. He replied yea I finished over an hour a go. I walked up to the desk and asked for my car, the service advisor said let me see if it is done. I told him I talked to the mechanic and he said it was done over an hour ago. He apologized and said something about training new people. I don’t know how long it would have taken for them to tell me my car was done, but I am not going back again, I really don’t enjoy watching who wants to be a millionaire that much while the service advisor forgets to tell me my car is done.
Évaluation du lieu : 4
San Jose, CA
Oil change at first time here
They gives me Next visiting guidelines prepare information its geat.
tiers change that means wheel alignment needs
Fog light gone
windshields change
aIR filter change.
Needs more than $ 600
Évaluation du lieu : 5
San Jose, CA
Only been here once, but I needed a battery replacement that day and, after an unsuccessful attempt with Costco, the rep on the phone said «we don’t have it in stock but we’ll have it in an hour for you.» Replaced it quick and topped off my oil as a courtesy. Highly recommend!
Évaluation du lieu : 3
Fremont, CA
So far I’ve had 2 vehicles worked on here they’re kinda pricy but no issues except their shop is a disgusting mess crap all over floors and under tool boxes seems to be a hazard both physically and environmentaly an eye sore for customers. I’m embarrassed and I don’t work there.
Évaluation du lieu : 5
Fremont, CA
Not much to say about this place. They’re clean, friendly, and efficient. I come here for my oil change, tire rotation, and alignment. The staff are all very knowledgeable and willing to explain anything that you might be unfamiliar with. Plus, they always add on whatever coupon/​promotion that they’re having. Been coming here for years and will continue to.
Évaluation du lieu : 1
Fremont, CA
Update: Took my car to Pete’s Foreign Auto Repair. Dropped it off at 8 am, and before lunch they called me that that car is ready. That’s under 4 hours and the window is repaired and air bag light is no longer on (no charge for that, so won’t be going back to Firestone for any refund) That in comparison to the car standing 16 hours at Firestone and the work not getting done.
And the price was cheaper than the quote given by Firestone. Which BTW also was incorrect, as they did not include all the parts into it. In fact, they left out the regulator, which was the broken part and quoted only the motor. So the price difference with all likelihood is even bigger.
And I will not contact the Firestone management as I have no interest in talking to them. I will never go back. What I’ve posted here should be enough for you to figure out that your organization has serious issues. If not, well that would not surprise me…
Évaluation du lieu : 2
Fremont, CA
First off, William, my service advisor, was really nice. The two stars are for him and his colleague that I talked to.
I didn’t actually have work done here. It was too expensive for me. $ 750 to replace a wheel hub, 2 lug nut bolts, and an alignment. I did, however, pay $ 50 for the inspection.
My car was taken for the repair at another shop for the fixes that Firestone said it needed. After inspection at the new shop, the hub was found to not be damaged and only the missing bolts were replaced.
I paid $ 50 for nothing. It’s really too bad that the customer service was good, but the diagnosis was false. I am disappointed with my experience here.
Évaluation du lieu : 4
Fremont, CA
Quick and honest service. Better to take an appointment for regular maintenance.
Évaluation du lieu : 2
Fremont, CA
While the employees here were perfectly nice, my two star review is for the fact that no one told me til I showed up for my repair appointment that the repair would be too complicated for them to do after all and that I would need to find another mechanic who could handle the job, or go to the dealer (read: way too expensive). If there is anything I cannot stand, it’s having my time wasted when a simple phone call the evening before or earlier this morning prior to my appointment would have been sufficient. Courtesy is so important. Aside from stopping in to get the occasional burned out light bulb on my car replaced, this experience reminds me why I never use Firestone for anything.
Évaluation du lieu : 5
Brentwood, CA
Been here a few times. Once had tire blow and others for repairs. Bought my 2nd set of tires today. Everyone has always been helpful, they get you in if they can (make appts. As they can get busy), and they’ve always done everything they can to speed things up and give fair prices. I’ve dealt with a few people and Moises is the guy Whose assisted me on most of, y visits. It’s like a small garage (customer service) with the resources of Firestone
Évaluation du lieu : 1
San Francisco, CA
My car was having timing belt issue. I gave it for diagnosis test for which they charged $ 160 and said that you may take your car we couldn’t do anything and recommended to other store. That was not at all compromising to me.
Évaluation du lieu : 5
Fremont, CA
I don’t know why some people seem to have a bad experience here but I have had good experiences especially when Terry became manager of this place. My car broke down the other day and I had it towed to this location at 5pm. They were already busy and close at 7pm but were able to take a look at my car and fix the problem. Their willingness to help helped me out a great deal because I had work early the next day and otherwise, I would have been stuck without a running car the next day. I also had a good experience with this place the last time I came in– I got my tires aligned and rotated and got an oil change. I made an appointment on the website, dropped off my car, and the work was completed when they said it would be.
Évaluation du lieu : 1
Fremont, CA
Not my first time here. Everything was ok earlier until I went here To get my service engine soon light fixed. Even after 2 days I have no clue what was being done to the car.
Finally after 3 days I was told that my car needed new fuel pump and fuel filter.
I agreed and after new pump was installed service engine soon light was still there and engine have jerky ride once engine rpm were close to 2500.
Again I was told to change fuel regulator to fix the problem. Again same result.
Oh no there is problem with the engine intake manifolds. Sorry no luck.
Finally after a week I was called and told that «We give up. Please take car to the dealership»
I went to ford dealership and they diagnosed the problem as bad spark plug wire cause one cylinder to misfire.
I spent almost $ 1000 on car and oh add rental car.
Totally disgusting like shooting in dark to fix something.
I have all the receipts here.
Hope they don’t do same to anyone else.