Rebecca Shpall, MD

My experience with Dr. Shpall and her office was amazing! Dr. Shpall is friendly, patient and knowledgable. She was able to answer all of my questions and her calm demeanor put my nerves at ease for the small procedure that was needed. She clearly explained the procedure and what to expect during the healing process. I will definitely be going back to Dr. Shpall for any of my dermatology needs.

One bad experience of billing, looks like PAMF charges too much for small procedures or they charge based on doctor pay.
One small wart, size of an acne was removed with surgical knife and dressed. The bill whopping when you are paying out of pocket, to meet deductible, they should show concern for customer paying out of pocket. No concern, just corporate greed.
Iam not going to PAMF for any medical needs.

I’m an extremely satisfied patient of Dr Shpall. I can say by actual experience that she is better than other dermatologists at PAMF. I had a nagging forehead rash that I went to a first PAMF dermatologist for. I saw no progress after a month on that doctor’s recommended treatment. I then saw Dr. Shpall and she diagnosed the issue correctly and prescribed a different treatment, with much safer medications. Within a few weeks the rash was gone.
I am shocked by some of the other Unilocal reviews from people who clearly don’t know Dr. Shpall.
I can’t recommend Dr. Shpall highly enough. She has a great bedside manner, is an expert in the field and really cares for her patients.

My experience with Dr. Shpall’s office was excellent. It is one of the best doctor visits.
Dr. Shpall was very professional, patient, nice and sensitive. She is easy to communicate. I particularly like how she explained all the details in my diagnosis before I even asked. I am the type like to be educated. Conversational with her was educational and informative.
The front desk lady and the nurse were very nice as well.
I would recommend her to anyone.

Dr. Shpall is very expert in skin care and in treating ailments.
She also has a very kind manner. She takes the time to listen to her patients and makes one feel comforted and confident.

It seems like most of the negative reviews of Dr. Shpall have to do with billing, which seems unfair to me. Billing issues are not reflective of the doctor herself but of the Palo Alto Medical Clinic. I understand that people are upset about how expensive medication and visits can be, however I think this is skewing the reviews of a wonderful doctor.
Dr. Shpall is always extremely responsive to my online messages and even my voice mails. She gets back to me withing 1 – 2 days and can usually squeeze me in for an appointment within the next week or two. It’s really refreshing to have a doctor be so accessible and reachable. Dr Shpall is also really personable. She actually remembers her patients, their names, and what you do for work/​school.
Dr. Shpall has given me great advice regarding my skin and has worked hard to try to find the best way for me to manage my acne. Whenever I have another skin concern, she always listens to and discusses it with me (even though my original appointment was for acne). Her treatment has really helped get my acne under control.
TL;DR –Handle your billing issues with PAMF beforehand so you know what to expect cost-​wise when coming to visit a doctor through them. Dr. Shpall is accessible and awesome at what she does.

I have been a patient of Dr. Shpall for about 3 years. She came highly recommended from my primary care physician.
She diagnosed me with melanoma cancer and this necessitated many follow up appointments with her for the rest of my life. Every visit with her and her staff have been extremely positive and she has demonstrated professionalism, sensitivity and empathy for my diagnosis. I find her very easy to speak with and would recommend her highly to anyone.
Both my Oncologist and Surgical Oncologist have nothing but rave reviews for her and state that she is one of the best dermatologists PAMF has on their staff.
If it were not for Dr. Rebecca Shpall and her quick response to my diagnosis I would not be cancer free today. I look forward to every visit with her and a long doctor patient relationship.

Go to this doctor if you want to be prescribed over the counter medication, have a huge bill afterwards, not be treated and then be blown off by the doctor to discuss your condition further since over the counter medication isn’t working and then end up having to go see another doctor and spend more money because this idi*t doctor doesn’t care about her patients.
I hate writing bad reviews; unfortunately it looks like I must, since I can’t recover my lost money from visiting this, extremely dimwitted, non-​helpful, Money Hungry doctor. If I could give zero stars I would. Visited her on Dec 3^rd and all she did was prescribe me over the counter medication, spoke to her about 10 mins and I got charged $ 271. Worse part is, when making the appointment I asked her receptionist and the PAMF medical line what my costs will be, I’m paying cash. They could not tell me anything, no medical billing code to check my costs nothing. The last Private Dermatologist I went to, charged me $ 65, was way better, actually followed up with me to make sure I was okay and treated. If it was even $ 100 I’d find that even reasonable considering it’s a private doctor within a big medical foundation, but $ 271 for over the counter medication. I have left the doctor three messages on her voice mail in the past week, I have even contacted PAMF who has left messages to have the doctor contact me since her over the counter medication has not worked and NO RESPONSE. I have called everyday to see how we can further handle this situation and all I get is her voicemail. Just the absolutely the worst experience ever, with Palo Alto Medical Foundation and their doctor. Will never go back!

Dr. Shpall is fabulous. I was a little nervous about the minor procedure she helped me with and she had a relaxed calm demeanor and helped me feel at ease immediately. She is patient and explains everything in great detail. She is also very knowledgeable in her space. I highly recommend her to anyone with skin issues.

I read reviews about Dr. Shpall here and ended up going to her. She did not tell me anything new that I didn’t already know. I was asking her questions and ended up answering them myself-​to which she agreed! She did not know a lot of things a dermatologist is expected to know or atleast advise on! She seemed disconnected and was busy on her computer while I was asking her questions. Anything that I asked her was answered with-«I don’t know » ! I was very disappointed by the meeting-​I am never going back to her-​they sent me a huge bill at the end of it-​which seems like a waste of my money

She does a good job and will get you in fast. Only down side is they charge literally as much as your insurance will let them. So to get ONE small mole removed they sent me bills for $ 1058.

I have going to Dr. Rebecca Shpall several years now and continue to have regular exams — every 6 months. I have fair skin and am prone to skin cancer. For my last treatment, we went with scraping technique mentioned in another Unilocal review. It was a facial cancer, no scars.
She is an excellent Dr. — thorough, explains well, listens and is enjoyable to talk to.

Dr. Shpall is wonderful. I found a small mole to be changing. She was very reassuring, took a small sample, and scheduled a return visit. It was a small basal cell cancer on my chest. She used a scraping procedure to leave as little evidence of the removal as possible. I have been back several times for full body checks. She is always warm, efficient, and pretty-​much on time. Have recommended Dr Shpall to several of our friends who all now see her also.

I went to Dr. Shpall for what turned out to be a small basil cell (skin cancer) on my cheek and cyst removal. I was very nervous, but found her to have a great manner and really set me at ease. She explained everything to me and performed the 60 minute procedure a week later. I really like her a lot, and even thought I’ll likely be moving ½ hour south from Fremont, I’m going to drive up for my appointments because I have a strong sense of trust with her already. Highly recommended.

Dr. Shpall was excellent! Our daughter has been suffering from eczema since about 1yr old. We went to another dermatologist who barely looked at her and gave her a régime that was not working at all. My poor little one has been so itchy! I found Dr. Shpall, and she spent the time looking at my daughters skin and explaining a régime that should resolve her issues. She wrote down the information and explained it all as well. We’ve been on her régime for about 2 days and have seen a huge difference. This visit is covered by our insurance, but I would rather pay a bit more money for kind and attentive service than what I had at our previous dermatologist.

Dr. Shpall was OK, but the charge for a body exam and keratosis removal was crazy high. $ 830 for 12 minutes. I kid you not. I highly encourage you to shop around. After this experience I found another highly recommended Dermatologists for less than half the price.