I unknowingly called right when they closed at 5:30PM, but still somebody picked up. It was David Teichner, Senior Sales to take one last call. He was on his way out but still took my call. He started up his computer again and logged into all the programs they use to check inventory and process sales. I could have been calling just to inquire rather than purchase, but I don’t think it made a difference to him. He located my hard to find item at one of their many warehouses, this warehouse coincidentally being in California, where I live so shipping was going to be faster. Prior to finalizing my order he double checked that this was the accessory I wanted and that it was compatible with my device model. After processing my order he called the«ship to» destination to make sure I was there for security/fraud reasons. I waited until I received my order before I reviewed this place. I’m truly amazed at the high level of customer service I received from David T and speedy delivery service. I failed to mention at the beginning that the order was placed Friday after closing and I received my package on Wednesday in the afternoon.