The UPS Store

This is the best UPS store that I’ve ever encountered in Fremont. Customer service is huge for me and I can tell you that every single individual in this store treats all of their customers with genuine care. Jerrick and Charlene have always been extremely helpful whenever i have packages to drop off. They are both so pleasant to do business with and always acknowledge me whenever I walk inside the store. The owner, Panna, is also extremely personable and goes out of her way to make you feel special. The fact that she remembers multiple customers by their first names shows a lot about her character and how much she truly values her customers.
I would recommend anyone to come here if they truly value an honest, reliable, and great business to take care of their shipments. The store is also very clean and located around other great stores in case you want a bite to eat after! Overall, I LOVE this location and the staff which is what has been keeping me coming back and forth the past few years :)

Panne and the entire staff at the UPS Store On Mission Blvd., at the Mission Valley Shopping Center, are thoroughly professional and wonderfully cordial. I have shipped many items from this store, used their notary service, and come in just to make copies. Every visit is pleasant. When I ship something, I always receive a follow-​up email with the tracking number. If you are in need of such services, you’re not going to find a better place to get them done. A++++++

I usually hate getting things shipped. But this place is awesome. Met a employee who helped me ship a return item and waked me through the process and helped me pack it as well. Quick and friendly service!

This is the only ups I go to in Fremont. The best customer service. I have my ups packages delivered here through my choice for ups since my package was stolen from my front door. It is so nice to go in and get great customer service where they know your name and are always friendly rather then a lot of the other ups stores where they are not very friendly.

Can we say über customer service? I needed to get a document notarized and so I made a phone call if they do notaries on weekends. The person who pick up the phone was friendly and inform me that they open 9:30 am but the notary person doesn’t come in until 10:30 am. Brownie points for letting me know. I then ask if I could come right away, I was expecting a grumpy response (note 30 minutes til closing but I live 5 minutes away). Still friendly response and the lady inform as long I got there by 6:30, no issues. Arrived there and greeted by two smiles and the young man who did the notary was patient in explaining the two types of notaries done in California. Got it done quick and without any issues. The Unilocal reviews on this UPS store is 100% accurate.

The employees here are so kind and professional! I got my live scan done here today and I’m in such a good mood now haha everything went smoothly and they answered all of my questions in a very friendly manner. Thank you!

Excellent service, they are very professional, very courteous, I use their services very often, the owner is perfect, and the employees Jerrick and Charlene are more than outstanding

I visited this store today based on Unilocal reviews for notary signature. Unilocal reviews were 100% true. The store employee Panna was very helpful and made the job easier. Got the work done in few minutes. This is definitely my UPS store for all other works in future.

I was attended to right away and parking was a breeze!

Can you have a favorite ups store?
I know it sounds weird but they are my favorite right now.
everyone I have met here has been super helpful and friendly. They always have a smile on their face and are always happy to help. They have notary available as well.

I was not expecting such stellar customer service from a UPS store. We came here to make some copies because we didn’t have a copying machine at home. Jerrick greeted us with a smile and made the simple task of copying even simpler by doing it for us. We were in and out of the store in mere minutes. I will definitely be coming to this location for all of my printing and copying needs.

I have been to this store several times. There is plenty of parking at all times. Everyone in the store is friendly and helpful.

This ups location is one of my favorites. The manager & all her associates are very attentive & go out of their way to make sure your shipments are set.
Impeccable customer service.

I am always greeted with a smile and awesome customer sevice. The owner and staff will recommend the most efficient way to ship. I love how organized the store is.
Best Location

So friendly and helpful! :)

So one day as I’m out with some friends they take a look at my pathetic pair of shoes with the jacked up shoelaces and tell me I need to get it together and get some new shoes. I explain to them how finding size 15 4E is nearly impossible to do in stores and I’ll have to order them but by this point they were ignoring me and talking more trash to someone else in our party. Cut to me 2 days later on
ordering some shoes and choosing expedited shipping to try to appease my critical friends and they arrive shortly after! Hooray! oh no. they didn’t fit. Now I have to ship them back. I threw the box in the car and went about my day. And this is where the UPS store comes into play.
I was over near the UPS store by Stevenson and Cedar and saw it had not-​so-​great reviews. I called them and asked if they had a computer/​printer to print a shipping label and they rudely said «no we don’t have that.» I know what you’re thinking. «that sentence doesn’t sound THAT rude» but believe me the guy was not nice at all about. I hung up and thought to myself how spot-​on these Unilocalers must be in regards to this UPS store and looked for another one. and this UPS store came up. This UPS store is closer to my apartment anyways and I was heading home, so I called them and asked if they had what I needed and the lady on the phone was SO FRIENDLY I ALMOST CRASHED THE CAR. Turns out they did have a computer for me to print a label from so I made my way there and felt like this was more a local mom-​and-​pop style shop with how nice and laid back everyone was there. I hopped on the computer, printed my label but before I was done the nice employees had already taken my zappos box and re-​taped it shut and got it ready to go. I was in and out in less than 2 minutes and the two ladies working there were a dream come true.
Moral of the story: Don’t go to UPS near Stevenson and Cedar and be harassed by them. come to this one and enjoy yourself

This is always my #1 choice when I need to notarize, ship, copy or fax anything. Panna and her staff are incredibly helpful and always going the extra mile to make sure that the job is done. I have been going there for around a year, and even though I am only in there once a month or so Panna remembers me every time.
I once went to another UPS store (where I received awful service) and from now on, I go out of my way to make sure I am giving my business to Panna and her store because of the wonderful service.

Just went into the store for a small print job, and I’ve honestly never been more impressed with a business nor did I expect it at a UPS store.
Just like all the other reviews rave, the customer service is definitely what puts this UPS store worlds ahead of any other print shop in the area. Their prices and services are exactly the same as every other ups store, but the way you get treated her you would have never expected it to be a simple Print/​Mailing Shop.
I came in to print just around 20 PDF and Microsoft word files, and because of a tight schedule I called in at around 5:30PM. I ended up e-​mailing my document at 6:00PM and got in around 6:15PM and not only did the two employees not rush me out or seem pressed for time at all, they were extremely friendly and helpful with my print order.
We ended up having some issues with the color printer, and the job took a little over 15 minutes, but not only did they not charge me for my e-​mail not coming through (they usually charge 2.50 $ to use the computer to print documents), they also helped me configure my pages to just the right size and format.
Had an absolutely amazing experience here, and will definitely be using this UPS store to print anything and everything I need from now on.
As for prices:
$ 0.59/page for color pages
&0.19/page for B&W
The prices aren’t amazing, but once again, that is set by UPS and this place is definitely worth the price with the way you are treated.

FANTASTIC service. Panna Mistry is a wonderful lady who always cares about what her customers want. I’ve been coming here for years.
I came in here for the first time in over a year and she recognized me based on my voice when I called in. I emailed them some images in a document to print in color and she printed it both landscape and portrait so I would have options when I came by to pick them up.
Several years ago I asked her to do a large laminating job for me. It messed up because we both didn’t know how to cut the paper first, so she redid it for me free of charge. SO sweet, and lovely to work with!

Very customer oriented store. Panna is great; she will go above and beyond to assist her customers.
I highly recommend this location.