Marsh Optical Boutique

At first i was not pleased because i waited longer than expected for my glasses (one of the workers wasnt sure about my order because he has bad handwriting). But the doctor applogized and made my glasses within an hour after i went in for a correction and he was very friendly.

Pros: This was my second time coming here, so I obviously had a pleasant experience the first time. I decided to get contacts and glasses this time around. I really enjoyed the patience and thorough work of Mr. Marsh and Dr. Reyes. Dr. Reyes was very personable and talked me through the entire exam. Mr. Marsh is so nice and very patient. He is also extremely knowledgable.
Cons: I have to suggest that they do not have the woman who works there to help with contact lens training. She was very impatient, and I felt like she rushed me through to try to push me off on someone else. After about 15 minutes of being unsuccessful, she suggested that I come back the next day. She also was so fixated on helping another customer pick out frames that she wasn’t even paying attention to me, and it felt like she didn’t want to even work with me. I left feeling discouraged and frustrated after meeting with her because I felt like she could care less about me or my experience as a customer who was new to contacts.
All in all, I still recommend Marsh Optical… just would have preferred a better first time experience with the contact lens training.

I found Marsh Optical online through the DMV’s website. It’s a minute away so it seemed convenient enough. I came in for a vision exam to renew my license and also to check on my current prescription. My husband came along with me for a vision exam for himself for glasses and contacts.
I’m a teacher so I was going to be using my insurance/​UFT Vouchers (which they accept). They were able to immediately submit my vision test online directly to the DMV which I was very happy about.
Dr. Reyes was friendly and pleasant. It takes about a week to have the glasses ready and then you have a follow up to get them fitted.
Mr. Marsh is extremely knowledgeable and was able to give my husband advice on his contacts/​glasses since my husband has a pretty complicated prescription.
Cody was also very helpful!
Overall they are a great team and were able to get the job done quickly. They were patient and answered all of our questions. We will definitely be coming back!

I love it here! Bob is very very nice and shows a lot of respect. The optician mr Reyes is very nice as well. He did my eye exam and the whole 9 and I felt at home here. Bob picked out nice frames for me and overall the customer service is great. My first time at Marsh was yesterday and i came back today for my dilation and it was fine! If I ever have to go somewhere for my glasses, I’ll be coming here. Point blank period!

Great place. Excellent service. Bob is our familys favorite.