Parsons Best Nail & Spa

Aiiight so I been here once like 4 years ago and it was nothing special but I had nothing to complain about. Today was a totally different story. First of all, my friend and I had an appointment for 7:30 PM. I get there a few minutes early and my friend is looking for parking. They start chattering away in Chinese sounding mad stressed that she was going to be late and to call her so I guess I caught them by surprise when they found out I understood when I said «she’s parking» cus they stopped after that. I got Linda and at first she seemed fine. Then she started cutting my cuticles and she was going at it and didn’t even care about me when I pulled back and said it really hurt. She, in return, says to me «omg don’t scare me like that!» Seriously??? Did not hear a sorry until minutes later when she muttered it real low — all the while the area where my skin was pulled was swollen and bleeding. Her work wasn’t neat; she kept having to clean up after herself (and it shows so much around my nails); and she messed up my thumb because she brushed her hand against it and rushed to redo it. Once sent to the drying area, her massage was a series of light taps to my back for less than 20 seconds. My friend and I were both so unimpressed with this place, so much regrets.

I usually do my nail the day before some special occasions at this place. On Tuesday afternoon, I walked in around 6. Linda was the one took care of me. She seems professional，but the work she did was horrible.

Krystal the best!!! Beautiful colors for spring time. Affordable and relaxing! They did amazing job for my gel color. Definitely will comeback soon.

— Love this clean and relaxing nail salon! They always do a wonderful job! Brought my boyfriend to get pedicures here yesterday and we had a blast :-)

This place is absolutely horrible. Krystal did my pedicure and manicure. I complained about the job, so she handed me the supplies and said «finish the job yourself». Very unprofessional. I will never return

Hmm where should I start? Well, for starters although I wasn’t in love with my nails the last time I was here (it was uneven and the polish didn’t even last a day!) I decided that since I liked the clean and friendly environment that I’d give them another shot… how wrong of I to have done that.
First off, if you want great service don’t come around lunch time (12−2pm) that’s when they are hungry and cranky. Secondly, if you’re not a recurring customer and you make an appointment BE ON TIME! Otherwise you’ll get attitude, wait long and you might not even get the best nail experience.
Now, when I came there was no one else waiting and there was a nail technician free… great! However, because she didn’t eat lunch (perks of knowing Mandarin but not speaking it… oh yeah be careful if you speak Mandarin, it’s best you don’t speak it that way you can hear what they have to say about you… trust me they complain a lot!) she was cranky and wasn’t interested in doing my nails. I got a simple mani/​pedi and the whole time she was doing my toes she kept looking elsewhere, yawning and she didn’t even bother to make small talk. I’m alright if we don’t talk but, you should still be friendly… it’s not my fault you didn’t get to eat lunch, so please don’t take it out on me!
Then, when it came to my nails she had the same attitude and when I asked if she could file them oval like in the picture I showed her… she gave me a face and said «I’ll try» well… I know that she didn’t try and just really didn’t want to do them because she rushed through my right hand so she could go do someone’s eyebrows (like I know you guys are pretty packed but… you shouldn’t be doing that) then when she came back to do my left hand… it was exactly how I wanted! Such a great difference between the two huh!?! When she isn’t rushing and when she is focused. Smh! Now my nails are uneven and the right hand is sharper and shorter than the left hand =.=. I was so excited about pampering myself and getting my nails done and yet there she went ruining my nails, my experience and my mood to go along with it. I’LL BE SURE TO NEVER COME BACK!

I came in to do eyebrow threading and wax for my upper lip and kept me waiting for almost an hour. This is crazy, they kept on telling me to wait for 3 mins and kept me waiting while other clients came in to do their nails and im still here waiting for 40 mins

Came here this morning after searching long and hard for a nail salon, had a few trial and error places and a couple of «try this place». Finally came across a nice place that i will defiantly be returning to! I came for 2 pedicures and 1 mani. Brought my mom here who had just recently recovered from her hip surgery and was visiting NYC for the first time. The nail tech she had was very gentle and was considerate when we mentioned to her she had surgery. My nail tech for my mani pedi was amazing! She was gentle and firm when needed. I can count on 1 hand how many times I’ve had a pedicure in NYC and have come out displeased and disappointed, which is why i felt doomed that no shop close to home would be good. She took her time and made me feel i was paying my money worth. I did have a hard time understanding her, she was very soft spoken. They sterilized all the instruments they use which is a big plus for me, Being a nurse and all. The pedicure tubs were covered with plastic coverings so after each pedicure, they just remove the lining and clean. I was very impressed. They are very clean. There are plenty of colors to choose from. From what I noticed also with the other nail techs, they have some skills! I wouldn’t mind the others working on my nails either. I will definitely be returning!

This has been my favorite and the only nail salon I choose to go in this neighborhood. I have my regular manicure and spa pedicure done every two weeks for more than two years.
The salon is clean, bright and pleasant. Staff is friendly, polite and the most importantly, all do a very good job.
All manicurists are well trained, experienced, willing to go above and beyond to accommodate customers, especially if you are one of their regulars.
While owners and management of nail salons tend to turn over quite often, I feel comfortable to see that this salon has been stable, very popular in he area and operated by the same management for a while.
I highly recommend Persons Best Nail & Spa.

So, I went to Parsons Best Nail & Spa because of a rave review and referral. I was really excited, because I’ve seen her nails before and always complimented them.
Sigh.
For our very first visit, I brought my mother with me so she could get a nice mani/​pedi with me, and we arrived about 5 – 10 minutes late, because we couldn’t find parking (tip: there is one entire street on the side of this salon that you can NOT park on, and apartments around the area, so be sure you come way early if you are driving there). We rushed into the salon and told them that we were sorry for being late, but we had an appointment. I expected to see — at the most — someone who had just started because the techs thought we were no-​shows. We didn’t see that at all. In fact, everyone seemed to have been at least halfway through their manis or pedis, so it was clear that regardless of our appointment, we would have had to wait.
My mom and I picked out our colors and they sat me down first at a chair for my pedi. About half an hour later, they finally sat my mom down. I was mad, but stayed calm because I knew my girlfriend would still be back and I didn’t want to cause trouble. My pedicure was nothing extraordinary — just your usual, plain jane pedicure. Well, except for the fact that on my right big toe, the polish was applied unevenly and created a little bit of a puddle on the side. Instead of just removing the polish, she just applied some more to the thinner parts and shrugged it off. It was a light pink/​nude color, so I didn’t make a big deal of it.
We both went in for gel manicures, and I had certain designs in mind. After showing my tech the design that I wanted, her facial expression and the uncertainty in her «umm. okay…» made me quickly go through other designs and pick a simple design with crystals. Bad move. She couldn’t figure out how to do the design, although it was a very simple trident design, then kept stressing how each crystal was 2/​$ 1 or $ 1 each and such. I got so frustrated after about half an hour of struggling to get the design correctly that I ultimately just left without getting what I wanted.
*** IF YOU DON’T WANT THEM TO GRIND YOUR NAILS DOWN: don’t let them touch your hands until they REALLY get it! I HATE when nail techs grind down my nails to make the gel stick for longer. I literally tell them «I don’t care if the manicure comes apart tomorrow — DON’T file the tops of my nails PLEASE.» Here, she said okay and then proceeded to take the electric sander and sand down the tops of my nails. I pulled my hand back and asked what she’s doing and she said she was going to clean my cuticles that way. I was doubtful but let it go, and she proceeded to lightly sand my nails down, even after I specifically asked her not to.
The worst part, to me, was the fact that it was obvious that time was passing and it was getting closer to closing time, and she started to really rush through things. Not only did she not put a hot towel on my hands, there was no lotion, no hand massage, and I felt the pressure of all the employees getting annoyed about the late session. I made the appointment far in advance, they knew what I was going to do and what time I was coming in — if it wasn’t enough time, they should have just said so and asked for me to come in another time, instead of sacrificing my experience and their service.
The one star is for the fact that the gel manicure itself without the crystals wasn’t that bad. If you want a mani/​pedi worth paying for, go elsewhere.

As a regular customer, this is the only nail salon I have gone to in over 10years! The owners & staff are the best, very friendly and accommodating. Many new renovations and updates have recently taken place, brand new pedicure chairs, new manicure tables, new nail dryers. Facials and massages are also great services i have had done. I always walk out happy!!!

Amazing place to do nails and spa! The ladies there are very patient and friendly. They would recommend the newest and unique designs when you’re not sure what to get and I always get compliments for my nails! I recommend Krystal who is super duper nice which is a plus and she gives me the best pampering manicures and pedis!!!

Lisa, Helen and Mei-​Ling are the best nail technicians here. Friendly and expedient service always.

I have gone to many nail and spa places in the past and this one by far is always my favorite place to be. When I step into the store, it literally just feels like home. I always ask for Krystal because she knows what I like best. She is very stylish and knows all the latest trends. I receive amazing pedi and mani when it comes to her. She does it well enough and gently so that my skin wouldn’t hurt because of my sensitive skin. I always receive compliments and people asking me where did I do my nails. I always recommend them to this place! Amazing prices and gorgeous nails, what more can you ask for?! (:

One of the worst experiences ever.
As soon as I walked in they just seemed like they didn’t even want to be bothered. I asked for a fill-​in and was automatically told I need to take my nails off and put a new set on (Nope, not happening today)! I politely declined and was seated at Linn’s station. Linn then began telling me I need a new set of nails and it would cost $ 50. Again I told her «no» and she automatically got an attitude. AS she’s filing my nails she making sure to point out where my nails are lifting and that she can’t guarantee that the nails will last longer than a couple of days (there is absolutely nothing wrong with my nails. I saw right through their attempt to up-​sell).
Linn then begins filing my nails hard and one actually popped off. She then had the nerve to tell me I had to pay for it to get replaced and that if I did the whole set like she told me then that wouldn’t have happened. We immediately began to argue (I’m not paying for something you broke on purpose in an attempt to prove your point). Once she saw I wasn’t backing down she dropped the issue and began talking to her co-​workers in a different language. Needless to say she did a HORRIBLE JOB!
SHE USED GLUE AND DIPPED MY FINGERS IN THE POWDER!!! My nails where gritty and looked like I had sand under my nail polish! I had to reminder her that I needed to wash my hands. She didn’t even want to put the lotion on my hands afterwards!!!
She piled a bunch of polish on my nails and then told me to go dry. She patted my shoulders (while the lady next to me got a full shoulder rub from her nail tech) then walked away. I looked at my nails and they had rippled because of the excessive amount of polish she put on them (I’ve never seen that happen before)! Barry, I’m assuming he’s the owner, had to come and re-​polish all of my nails because my nail tech was no where to be found!
Overall: NEVER AGAIN!!! EVEN IF THEY WERE THE LAST SALON ON EARTH I’D RATHER BITE OFF ALL OF MY NAILS UNTIL I HAVE NUBS!

By far this is the best nail spa I’ve came across. I’m a regular and they treat you very well here, and what’s best they actually take their time. Every time you i come out i feel very well pampered.

Ask for Crystal. She is the best. I would only have her do my nails. She is very professional and friendly. She does my nails exactly the way I wanted to.
I had to take one star off because I made my appointment with front desk at 1pm and Crystal wasn’t ready for me until 1:30. They need to schedule better and not say yes to everyone… But other than that everyone was friendly and professional.

I went without an appointment but they were able to get me one person just for manicure, 7 $ a manicure it’s a gift in queens, the manicure was great! The inly thing that i don’t like it’s they are always in a rush and that make me feel uncomfortable, the girl that made my manicure was always on the phone… I’ll try to go next time on a week day just to aavoid the rush hour…

I have been wanting to try out this place for a while. It looked so homey and cozy from the outside and naturally I believed that is how it would be in the inside. The décor is extremely poor. Looks like they picked up a couple of artwork from the dollar store and carelessly hung it up. Floors, chairs, and stations were completely outdated. The nail polish selection was limited.
But seriously, the most important part is the service and the results. My pedicure could not have lasted more than FIVE minutes!!! What kind of pedicure is that??? No foot massage, no exfoliation, no filing. I feel like I should not have to ask for that. It should be a given in any respectable nail salon. I would never go back and I recommend you not to waste your money here!

The prices are excellent! I just moved here from TX and pay 3 times what it costs here to have same thing done with have the service level.