A California Cab

Horrible, horrible CUSTOMER SERVICE! My partner called to get a cab for us. We waited and waited. The dispatch chewed out my partner, scolding him for not canceling a cab on the previous evening. The dispatcher was very rude. We choose not to go with them. We called Yellow cab, only to get a recorded message to call A California cab. The dispatcher blocked us from using both services, because HES AN ASSHOLE.

Would not recommend this company! The only reason I gave them two stars was because a few of the drivers I really liked. The dispatch is awful! They forget to relay your call to a driver, they never tell you an accurate pick up time and sometimes will cuss at you and hang up on you. AWFUL!

I called the cab company on ³⁄₁₀ (in the evening) to make an appointment to pick up my mother on ³⁄₁₁ at 3:30 pm. They company owner called back and confirmed the appt. He did not mention that I would need to reconfirm the appt so I assumed that they would pick her up. They never showed up. She missed her appt. I called to complain to the owner and he proceeded to lecture me stating that it was my fault and that if I was a concerned daughter I should have called to reconfirm the appt 30 minutes prior and that I had no business letting my 86 year old mother live alone. He was condescending and rude and challenged me to «complain all you want». Thus, I am doing just that.

Kristina, I also used the same company and I called in the morning for a pm pickup.
The taxi was late so I called to find out the status. The dispatcher that answered was very rude. Kept yelling at me and hanging up on me. After serveral minutes the dispatcher finally told me it would be 15 minutes more for the taxi to arrive. I couldnt wait 15 minutes more so I made other arrangements for transportation. I called CA
Cab to let them know to cancel the taxi driver and the dispatcher continued to yell at me and hung up on me again and again. All he would stay is the taxi service will be there. I couldnt get two words in. I asked to speak to his supervisor, but he said no and hung up on me. If this is how they treat their customers forget it. I will shop around for another taxi service. One where the dispatchers will treat customers with respect.

My motorcycle broke down so I was without transportation. I was low on money due to repair bills on my bike and this cab company gave me a considerable discount on the fair. The driver was great and the cab arrived soon after I called.

I used this company as recommended by my hotel, because they take credit cards. Huge mistake. I called at 7:20am & asked to be picked up at 8:20am. Told the woman I was going to the airport. 8:35am rolls around & they haven’t arrived. I call and the man tells me no one ever called. After I told him I spoke with a woman his only response was «oh she left for the day.» He sends someone and I didn’t leave until 8:50.