Big 5 Sporting Goods

Place is overwhelming crowded
Not organized
I hate the sneakers section
Staff not so friendly
And the place is dark no windows
Bad light fixtures
Oooo I had to wait 5 min to be assisted
Because only one guy works
In shoes section

The Shaw Ave. Big 5 has reinforced my perception that there are better places to shop for one’s athletic needs. The sales staff needs some serious instruction on customer service. With Christmas gift card in hand and needing some cross training shoes, I was pleasantly greeted by a young lady behind the cash register who directed me toward the shoe department. Having made my choice of a Nike brand shoe, I wandered the store for a few minutes to find a salesperson who could find my choice in the correct size. As luck would have it, I found two «salespeople» in the athletic wear department deeply engaged in conversation with the word «relationship (s)» filtering into their conversation. Visions of Dr. Phil or Oprah came to mind. Do I interrupt or listen for a moment? After some 30 seconds, a discreet «ahem» got their attention. Reluctantly, the male posing as a salesman came over to me and went to find a box with the correct shoes. «Did you find everything you needed?» I was asked as I redeemed my gift card at the checkout counter. «Yes…and then some,» was my reply. The shoes were fine, but the overall sales experience left much to be desired.

Absolutely the worst customer service ever. Walked in, the 2girls at the front counter are gossiping abouylt another co worker and dont greet me. I tried to get ones attention to ask where the womens workout gloves were. She pauses, points across the store and says over there, then resumes her conversation. So I walk over find them myself, return to pay and they r still gossiping. I ask if I should go to the other register and 1 girl goes yeah he’ll help u. I got to the other register and he cant remember his login password. When he finally gets it right, she stops him n goes oh wait let me get the big bills out first. Then proceeds to count out his drawer BEFORE he can ring me up. Rude, rude, rude. Super unprofessional.

If I could give this place a –10 I would.
First of the store manager I believe her name is Tammy she is a short blonde with colored eyes an attitude. When in to do a simple exchange and ask some simple questions and she had the worst attitude ever and she is the manager. Then I asked to see a gun /​rifle and she will not take the trigger guard off so I can check to pull on it. So I ask for information about the rifle and she said she has no idea and did not offer to call anyone that had that knowledge. So they just lost a thousand dollar purchase a long with $ 700 of ammunition. Go somewhere else not here.

Went there last week. Guy who was behind the counter where the fire arms are, was very rude. Talk to me like i was stupid, he hesitated to answer my questions. I was there for some baseball gear and was curious about the weapons. I admit i know nothing about them, but thats why i asked a couple questions. He didnt seem like he knew anything anyways so he was completly useless. He just seemed like he hated his job and didnt want to be there. Didnt catch his name or else i’d state it. Nonetheless will not be going there again.

The smallest weirdest laid out big-​5. It’s a weird oblong triangle inside.
Things are kind of stored in a mis-​mash. But the staff is wiling to cruise around the store with you and find what you are looking for.
There is a ton of items, hunting, tennis, as seen on tv crap, shoes etc
Giant parking lot.

This is a semi-​dilapidated Big 5 location, like a lot of others. Feels like most of the stock is just piled in here. You’re kind of on your own. However, amongst the mish mash you can find a few items that you may need, usually at what I’d call fair retail prices. Nothing special, but a good compliment to the more expensive Herb Bauer and REI down the street.

I can’t believe these guys have lasted for so long. I remember going to Big 5 as a little kid. They stock a decent amount of camping gear and if you’re in the need, they carry pretty good Coleman sleeping bags which are of pretty solid quality. 3.5 stars

I really like this location and come here often. I’ve bought two pairs of hiking shoes here that I wear all the time, and got great prices on them. I always end up coming here after work or on the weekends and it’s busy, but usually I’ve found the employees are willing to help you. There was only one time that there was an exceptionally long line.
The last time I went here, I stocked up on some summer essentials, including a floating ice chest raft (to take floating for 4^th of July, whoo-​hoo!). And they also carry movies, for some strange reason, so I picked up a cheap DVD.
I’ll keep coming back to this location since I’ve always been pretty happy with it.

Three stars because the prices are lower than anywhere else. The workers do not know their products and they ignore you when you go in.
I went there to buy a new ski jacket recently and the girl at the counter was rude and flippant. I complimented her dress and she gave me a weird look and didn’t say thank you at all. Seriously, who does that?
This is a good place if you know what you want and you don’t need help. If you are clueless, good luck because the employees are useless.

5 stars for the coupons they always have.
The workers are always nice, and though I have no place here, and everyone can realize that, they help me out anyways.
So if I have no place here (I don’t work out, play sports, sweat!) What was I buying that the employees gave me such great service.
*White arm bands with matching headband for 2.99!*
I went to an 80’s bachelorette party and I was Olivia Newton John from her music video «Let’s Get Physical». I have to say the headband really made my ensemble!
*Golf Clubs*
My hubby recently took up golf, so for his birthday I bought him a set. I wasn’t about to buy him Callaways like Lauren on the Hills! Though I do think I should reconsider this purchase do to the fact that he only took up this sport so that he can have an excuse of why he is gone for 6 hours. And did you know that the word golf is an acronym for Gentlemen Only Ladies Forbidden. Assholes!
*Doughnut Rafts*
My hubby went floating with a few of his idiot friends. They popped a hole in one of the tubes. Butt heads. But they were only 10 bucks.