I scheduled an appointment on their website to fix my refrigerator same day. The main office called to confirm appointment as well as the technician also calling before he arrived, which I liked. He came to my house on time. The technician knew the problem right away and fixed it quickly. Gave me a free estimate before continuing the job. The price was very affordable. The technician was very friendly. I will be using their services again if any of my appliances break down in the future. I definitely would recommend this business to others.