Enterprise Rent-A-Car

Great customer service; fast and efficient; and easy to use on-​line services. We always use Enterprise wherever we go in the US.

I rented a car last week they took my credit card info gave me a quote of 47 dollars then gave me the key. told me gas tank would b full. it had a quarter tank after calling to tell them I had to return to airport to show them. I was told since it was a holiday that’s why the price was so low. at cristmas I did the same
cost 117 dollars I arrived in redding ca the next day to drop they had no record of the rental. saying the computers were not the same I received no receipt. was told id be notified of price .I called the next day was told my credit card was hit for 150 dollars, when I asked why it was 100 more than quote she told me it was taxes .no full tank, no receipt, and 150 dollars later ill never rent from u again. why? because I know this wont get fixed nor do u care how things went for me. have a nice day 559 787 9233 IF YOU WANT TO KEEP ME AS A CUSTOMER?

WORST PLACE EVER !!!
Just cause you read all these good reviews don’t mean you will have the same experience .
The workers here are so RUDE, They DONT explain anything to you, and don’t even try to help you .
They have a sign in the lobby saying you can use a debit card if u have a round trip flight tickets then once you reach they’re office and you ask them about the signs they say there is NO signs in the lobby!!!
Like are u kidding me? They try to make you feel stupid.

The worse Enterprise I’ve experienced. I rented a vehicle from the Lax area, while traveling to my destination check engine light and tire sensor came on. I called my location they informed me I can swap the car at any airport location. I went to this location Jordan Reagan helped me, she found a vehicle to swap me with then said she need mileage off the old vehicle, once getting that she came back in and stated there’s no lights on in vehicle. I explained I put air in tire, and the engine light was on upon arrival. She spoke to me in the most condescending, unprofessional manner ever in front of other customers who stopped me once leaving saying that wasn’t right now she spoke to me. She basically said I was lying about the lights. Then said the cars their were for customers who really have issues. I explained I didn’t feel comfortable riding a vehicle with safety issues. She once again stated she couldn’t swap car for my issues as if my family concerns weren’t important. Well I will never use Their service again and will be pursuing this issue further

I rent cars from here often. Big shout out to Rupinder, who’s always taken good care of me. For car rentals, this Enterprise location stands out as one that always makes it right. Any problems I’ve ever had, they’ve taken care of. One time I left an iPad in the car, and just recently left a family heirloom in the trunk of a return. Both times – after fearfully contacting the location – the items were held and available for pickup promptly. I’ve had seriously bad experiences with other Enterprise locations in the past, but in Fresno this airport Enterprise location has become my prime choice any time I need to rent a car.

I really like this location. Employees are very friendly and the service was great. I choose this location because it stays open late til 11pm most days. Excellent!

I only rent from Enterprises. Best selection of cars and friendly staff. They make the experience simple and hassle free.

Jordan and Billy gave such excellent customer service that I am so happy with my new rental. I’ll be driving in a safe, comfortable and luxurious car for my next adventure to So Cal & the sunny beach coast. Thank you and I look forward to renting from Enterprise at the Fresno Yosemite Airport again.

I’ve always been a customer to enterprise. Everyone is always friendly. My only issue is with one of the employee. I’m not sure if she’s new, but seems very lazy and she doesn’t care if you wait an hour. She also gave me wrong information regarding vehicle coverage/​insurance. She only provided the extremely high option. I found out from someone else that they have different levels of coverage.

The car was available upon arriving. The representative was very helpful. The car itself was working perfectly. I was disappointed in the fact only one car was available, no choice there. The office was in the parking lot, not in the terminal. I did see a closed Enterprise office within the terminal; I wondered why.

Yet another smooth and easy rental from Enterprise. Car was ready on-​time, was clean, quick and easy checkout and return. Thanks!

This Enterprise made our experience easy and simple! The woman who was helping us was very patient with all of our questions regarding the insurance on the car, and took the time to explain all of the options to us, twice. The car worked great, no issues, and the process was just as easy upon return.

Unfortunately this Enterprise location is a throwback to the days that I wouldn’t rent from them. The rep asked if «I was going out of state» so he could warn me they don’t cover my travelling out of state or charge me more. When I said my Amex card would cover the insurance he gave me the old story of Enterprise not accepting direct payment from them. I told him not one of the other car rental agencies ask these questions so just give me the paperwork. I stopped using Enterprise for years because of these deceptive practices. I only returned because of the sometimes cheaper rates but did find that most locations have turned more business friendly and don’t say these things. Other than that the car was just acceptable as it was stripped down — not even cruise control. If price is equivalent, go elsewhere.

How business is supposed to be conducted, plain and simple! Andre Jackson is a phenomenal asset and if possible should be advanced to the highest levels within enterprise. Andre understands people, customer service, and has a most pleasant demeanor and personality. Last week I had a mind bending experience with what I thought was a top rated car rental company only to find that they had hired «rugrats» to run their front desk, and they were doing a horrible job of it. As a man who treats others with respect I fully expect the same in return. As far as I am concerned enterprise conducts business with the utmost respect. I will continue to utilize their services while staying in Fresno, and I will contact them directly with any inquiries I might have. Did I even mention that they will match in some instances rates quoted online if you can print it out and provide it to them. A1 service in my opinion. Keep up the good work!!!

I have used both Enterprise and Hertz recently for car rentals out of the Fresno Yosemite Airport locations. I really enjoyed working with the Enterprise staff… They were friendly and helpful… I picked up the car early in the morning, returning it late the same night… Different staff on duty but still very friendly. The car was clean and ran perfectly.
I will definitely use Enterprise Rent-​A-​Car from this location again!

I’ve always been an Enterprise customer (10+). Representative was very courteous and very easy transaction, in and out. I will remain an Enterprise customer.

The staff at enterprise are very helpful and professional. I always receive the best service from Enterprise. I’ve rented cars from other companies and this by far exceeds my expectations. Thank you for providing great service!

This rental car location is the best. I rented a car on Labor Day weekend 2014 and had my toddler plus 3 bags and the young man that helped me was fast and even sweet enough to help me carry my bags to the car. All the staff was friendly and helpful! This is my go to spot when flying from Vegas to Fresno

The folks at Enterprise were wonderful to deal with during my recent trip to Yosemite! They stayed on well past their closing time so that I could secure my car. Very professional and helpful.

I had a good experience with my rental. The service members were nice and helpful. I was given an upgrade and get were flexible with my schedule. I’d do business here again.