FedEx Office Print & Ship Center

I had a very frustrating experience at this Fed EX location. There was only one employee to serve all of the people there, during a typically busy time of day. He was dashing back and forth from the cash register area to try to help those with computer, printing and fax services. I couldn’t believe how ill-​equipped they were to have only ONE employee for this large store.
Disappointing.

I just went in and tried to print 2 pages off of my email but my card wasn’t working on the machine. One of the workers saw me waiting to be helped and it was a little over 20 minutes and finished up my service for free. I wish I remembered his name but thanks for your awesome service.

thank god they stay open late, had some important documents that I needed printed and they took care of me, one associate was very helpful walked me through the computer process step by step, im in the process of buying a home so ive been in this location a few times over the past week taking care of business since I ran out of ink

Helpful late night staff. Great job done in a rush! Appreciate their attention to detail!

Clueless staff. Extremely frustrating, wouldn’t recommend if you’re looking for a business that has employees with decent comprehension skills.

Service is friendly, store is nice and clean and in an easily accessible location.
However, the printing services leave a lot to be desired. I’ve tried having multiple different items printed by them on 3 – 4 occasions before I realized it was futile. Just from a ready to print file, with clear specifications (I’m from a printing background so I know exactly what it takes and what results should be) not ONCE have they done a job right from the start.
I’ve had it trimmed wrong (not just a little wrong, like so far off it had to be thrown away), printed wrong completely (they explained it as a computer system glitch in the file, but when asked to be re-​done from the same file it was perfect), and this last time when I was told my items would be ready end of that business day… it took 3 days! Because every time I went in they had botched some part of this 1 single small and easy order. I had to ask them to re-​do it 3 times… that means I had to physically visit the store 4 times to get my order right. And still paid full price! Please note, I am not one of these people who complain and send things back all of the time, I have only sent back 1 entrée in a restaurant in my entire life! I won’t set foot in this establishment again. What a waste of time.

My experience with this location has been outstanding.
No only are the team members there helpful; but incredibly thorough.
I ordered large canvas prints for my brother’s memorial service and didn’t have the high resolution photos that would have been most suitable for enlarging my prints. However Andrea and her co-​team in Clovis still managed to pull off an outstanding set of prints. I was most appreciative that Andrea had me come in and approve the proofs so I knew what to expect.
The detail, time and care they took in making this happen for me and my family was invaluable. I would recommend them for any and all of your printing needs; either personal or professional.
(P.S. having worked for Kinko’s way back in my early twenties we were taught that when asked if they could do a project, you never said no; «yes we can, and here’s how!» was the motto. I knew that would be the case today, and was once again awed by the results!)
Thank you Andrea, your co-​team in Clovis who assisted in my Canvas prints, and the entire team at #5170.

The staff is pretty friendly however it’s the resources at FedEx that’s horrible. Their WiFi sucks so be sure to just use your data or mobile hot spot. Consistent document uploading in different formats for the employees to get it right and their prices suck. It’s really .29 cents per page to copy black and white?

Never, ever have I had such a horrible customer experience at a FedEx office. I wanted to ship a standard box with my corporate account. Not only did they take FOREVER, but they didn’t use the usual FedEX form (you had to write it out on some pad and then they transferred it to another paper), made up stuff about how the package could not have anything taking in it (even though nothing was breakable), and then charged me to reopen it and add filler. Then, they ran out of label paper… the whole time I am wondering why they don’t use the normal FEDEX labels. To make it all worse, the woman was condescending. WTF?

I mainly come here to ship packages, and the service is always pretty fast.
There have been a few times when there’s a line, but for the most part I’m always in and out within 5minutes.

I got to this FedEx/​Kinkos just a little before closing. I had to get a work order filled for the next day. I had been unable to find the location that was closer to my hotel and the freeway, as well as open later, but I was happy to find this one, and I was very happy that they were not at all put out by my late arrival. The representative that helped me got me set up and started. He told me that the system might spit out my card and I would have to restart, so I was prepared when that happened. He checked in on me, as did his boss, and when the job was done, he boxed it up without me asking. He was extremely friendly, and they were very efficient. I was happy that I had my job completed, and I was glad that I had ended up at a location with such nice people. I was a little surprised at the cost. I had a booklet that I was copying, and I made 60 copies. $ 0.10 per page adds up fast. However, I would not hesitate to use them again.

It’s been many years since I was in a copy store. Kinkos no longer exists, it’s now FedEx and they do EVERYTHING. I was impressed with this store in that you can send and receive FAXes here as well as make copies, use their computers to design your materials, get banners and signs printed, and buy office supplies.
I needed 100 copies, back to back, 4-​color, of a one page newsletter I did for a nonprofit. Thinking this would be a fast job, I went in the morning, needing the copies for a 2 o”clock meeting. I was a bit taken aback when the girl in charge of printing seemed to think that was a rush job!
However, only an hour later I was receiving a phone call saying the job was done. I went by on my way to the meeting, picked up the copies, all nicely boxed, by the way, and was pleased with the quick check out. The copies were well done, too.
Copying has gotten expensive; well, what hasn’t? If I’m going to pay a lot for my copies, I do want good service in a convenient place. This FedEx Print Center seems to offer that, and I will definitely be using them again.

always efficient and friendly service. im never in there for more than 5 minutes.