Goodmon’s Auto Repair

I read some harsh reviews of Goodmon’s auto repair and have to say that people need to take a deep breath, calm down, and reflect before lashing out. Mr. Goodmon and his entire staff have been the most courteous and professional auto technicians I have ever met. My family has been coming here for over 15 years and have been treated with respect and Goodmon’s has provided the best service at affordable prices. I live in Southern California and travel to Fresno to have my vehicles serviced here. Goodmon’s is without question one of the finest, ethical, fair, and quality car repair businesses in the state. I’m saddened when people have issues and feel they have to twist the truth and dishonor a person and their business just because things just didn’t go their way. I highly recommend Goodmon’s for all the right reasons, he has earned it.

I will never take a vehicle to this repair shop again. The shop service manager has a ridiculously short temper and has no clue how to control himself professionally and simply provide good customer service. They are listed as a AAA shop, but refuse to extend the customer the AAA discount. This shop makes their own rules outside of the AAA agreement. When the question was raised about the AAA discount, the shop service manager blew a fuse and refused to continue any work on the vehicle. He did not take any money and simply asked us to take the car and leave. I guess I can understand why the shop service manager was upset. He is responsible for breaking the rules of AAA. He is not sorry for being dishonest. He is simply upset he got caught and was reported.

Been going to Goodmon’s for years, Never had an issue and I trust Ron to tell it like it is.
Prices are fair.

We were on our way back from a camping trip in Huntington Lake when our alternator went out (5 hours from home). We had to be towed from Auberry to Fresno. AAA sent us to Goodmon’s and we were very thankful they did! They were super busy and fit us in so that we could get back on the road again. Not only did they fix the alternator, but they also replaced our fuel injectors for us. They did the job, were super accommodating to us and our two dogs, and also gave us a VERY fair price. They even stayed after closing to help us find a place to have our tire replaced (it was damaged in the tow). We were so impressed. We highly recommend if you need auto repair in Fresno!

I’ve been going to Goodmon’s for years. Other than being really busy some times, I have no complaints about their service. Their prices are really reasonable, usually about half what a dealership would charge for the same service, and they don’t recommend service that you don’t need.

I take my truck into Goodmon’s. I have had them do extensive maintenance, every filter, every fluid, spark plugs. The prices are great and the work is done by experienced mechanics. My particular truck has a very «hard to do» (according to mechanics, even at the dealership) sparkplug replacement procedure and Goodmon’s did with no problems and it’s 100% running great 1 year later. I also had one unexpected problem with my truck, they found the problem, fixed it and «that’s all she wrote.» I always request factory parts, fluids and filters and they have NO problem doing that. Thumbs up to Goodmon’s. I’ll never take my 4×4 anywhere else.

I have never felt the need to write a Unilocal review prior to this experience, but I felt that this is the perfect opportunity to write one!
Last week I was on my way to Yosemite from Long Beach with my friends for the week when we stopped for lunch in Fresno. Unfortunately, once getting back in my car, it would start but not stay running which was not related to overheating. I was advised by AAA to have my car towed to Goodmon’s Auto Repair. I left my car there for the week while I continued onto Yosemite. In that time Ron and his employees worked to diagnose the problem but ultimately the car began running fine with no apparent issues. They made a few minor adjustments and tested the car for a few days yet all continued to run as normal with my car.
The part that truly amazed me was when I went to pick up my car at the end of the week. Ron charged me not one cent to diagnose and work on my car. He said he did not feel it was right to charge me for his time since there ended up being not apparent issue. As a woman, broken down in an unfamiliar town with a final destination to get to in a hurry, I could have easily been taken advantage of. I am very thankful to have found a repair shop like Goodman’s and am extremely grateful for the graciousness and honesty shown to me. Thanks again Ron!

I have been going to Goodmon’s for years and they are always honest and their prices are fair. I have had instances where the dealerships recommend work and I don’t really need it yet. As an example, one time the Honda dealership told me I needed new rear brakes. They have put my car up, looked at the brakes and told me to come back in 6 months. When I got them done, the price was just over half what the dealer wanted. Just got my 15K service on my car and it was about $ 90. The dealer wanted about $ 160. I go to Goodmon’s for all my regular maintenance 15K, 30K, etc. and for any major repairs. I will go to the dealership only for oil changes because they will do it for cheaper with a coupon. When they recommend repairs, I tell the dealer I can’t do it now and drive to Goodmon’s for a better price.

Goodmons Auto repair is a JOKE. great place to go if you like getting taking for a ride. All their mechanics look like they came straight out of a second rate technical school. They tried to Charge me over $ 1000 for parts and repair which weren’t broken. I payed $ 250 dollars to have my car towed to Livermore from Fresno where my trusted mechanic lives and works. He fixed my car for less than $ 200 and pointed out that all the things Goodmons mentioned was broken, was in reality working perfectly fine. EVEN WITH THE TOW I SAVED more than $ 500 by avoiding Goodmons. Customer service is terrible. If we lived in a world where you were supposed to treat your customers like assholes this would be the best shop around! But this is Earth, and these people are disrespectful, rude and impatient. AVOID THIS SHOP AT ALL COST… or it will cost you greatly in the end. If you care about your money AND your car… keep it far away from this shop and out of their non knowledgeable hands.

I have been taking my car here for service and problems for years. Although it always seemed pricey when something needed to be fixed, I though they were doing a good job and being honest. The last time I had to take it in was in February for a broken AC compressor. Once they fixed (for a lot of $$$) it everything seemed fine when I picked it up and tried out my air. Although I didn’t continuously use my AC until about mid June b/​c it was winter when I got it fixed. Makes sense, right?
Come summer my AC decided to stop blowing super cold air… it just gets kinda cold. My Fiancé decides to take it back to the shop today to ask the owner if they can look and see if it is related to the compressor or if it just needs freon. Simple request… especially because me as well as my parents have been doing business with this guy for years. and he charged me up the ass to fix it!
Out of no where the owner decides to get all crazy with my Fiancé and tells him «You don’t need to tell me how to run my business! You had months to bring the car back.»…ummmm ya we haven’t been using the air until more recently and haven’t had time to come back you shit! And all because my Fiancé wasn’t sure when the compressor was fixed and asked if it could be looked up in the computer. Which I am SURE it can since my name has been in there for ALL my other services, but this asshole just didn’t feel like looking it up. WOW… I cannot believe someone can be such a douche bag when I have been a longtime, loyal customer!
I would recommend finding a mechanic that treats people with respect and is willing to admit that they may not have fixed your car properly the first time and agree to at least take a look to see if it was related to the first problem. For the amount of money I spent last time and all the times for that matter, he should have just offered it as a courtsey. But obviously the male complex disorder known as EGOMANIA and the fact that it’s HIS business got in the way.
HORRIBLE customer service!