Ibarra’s Appliances

Why is there no option for negative stars?
Ughhhh I don’t even know where to begin! They sold me a broken washer lend us 2 more while that one got fixed, those 2 were broken as well. It’s been 3 weeks since and nothing has been resolved.
These people are just terrible business owners. No work ethic and have no clue about customer service and satisfaction.

My brother-​in-​law fixed my washer and dryer and found that the tub and motor were going out. Luckily he had spare parts from his business and was able to fix my washer. According to my brother-​in-​law, a trained appliance technician, «This guy sold you a piece of junk and if he knew anything about appliances, he wouldn’t be selling these items. It was going to cost you more to fix it than to get a brand new washer»…STAY AWAY and don’t be tempted by the Craigslist ads.

they sold me broken oven but offered me refund after a couple days of banter. if you buy from them just get clarificatoin on warranty and refund before purchase

If i would rate this business negative stars if there would be an option. Well let’s start my husband called this company back in 2013 July so he could come fix our washer that broke. He said we needed a new one soo we bought one from this business. Then this year i had an issue with it and he came and told me that i had to replace the whole motor. My washer isn’t rinsing well blankets his solution was to just wash the blankets in low soo don’t add too much water. Further more i was having issues with my dryer too. Soo he said it would be better to buy another one. I did now the one i have is giving me issues .i bought it used but has a 60 day warranty that has not expired .
I called Tuesday to see if he could come check it … schedule appointment for 3 pm i was waiting and after 15 minute nothing i called and asked if he was still coming he said he was running late. he offered to come at 830 am the next morning i told him no 10 am would work soo i waited 15 min Called to see if his coming and he said he would be here 10 – 15 minutes. He hasn’t show up or call. so I had my husband called
And they said they would come at 3 pm at 3:50 they finally came. Checked the dryer and said nothing wrong with it. I just have to use the dryer with the lint a little pull out, so I don’t here the noise. I don’t know maybe I get second opinion .
If I was you I would completely stay away from this business. When it comes to schedule so they can come look at your appliance that you bought from them they don’t come when they have too this happen twice back in July .my husband had to call them so they could come. Now it’s happening again. then they tell you to call them back to confirm appointment like i call already and made the appointment why would i Call and confirm. unethical. .
My advice go somewhere else don’t deal with this business unless u want to be left hanging with a broken appliance.

This appliance store has a history of improper business tactics and complaints filed with the Better Business Bureau along with a ‘F’ raking.
The Song-​Beverly Consumer Warranty Act states
A. MERCHANTABILITY
when you purchase consumer goods in the state of California, the retailer by default guarantees you that the product is in order, adequately contained, packaged, and labeled and meets the promises or affirmations found on the label or container.
B. FITNESS
If the good you purchase is designed for a particular purpose and specific consumer needs, then the retailer also guarantees you that the product is specifically fit for your consumer needs.
C. EXPRESS WARRANTY
if a manufacturer or RETAILER has provided express warranty for its consumer goods then he must maintain sufficient service and repair facilities in the state of California OR authorize independent repair and service facilities to carry out the terms of those warranties.
If you have purchased an appliance from this store and been a victim of improper business tactics such as: he refused to offer a refund for broken appliance, failure to repair or replace appliance or having an unlicensed person repair appliance.
We are seeking individuals to join in a class action suit against this appliance company so please send email describing your conflict with this business.
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