Jack in the Box

Ugh! This JNB is the closest one to me but has the worst customer service. We went in on Thursday and ordered a huge order. One item was not rang up, we noticed it at the window and asked if we can add it on. Nope. We were told with a snarky smile, no, we have a line behind you. Our drinks were all diet selections… diet dr p and Diet Coke, the cashier tries to hand us regulars. When we handed them back we got all diet cokes… wth. The person who took the order sounded unsure so a new person came on to get the order. We got home and opened our order up… wow how the size of their once large sourdough jacks have changed!!! Super thin and small patties on all our choices. Egg rolls were hot and still the same size… my only positive of this experience.

Paper thin patties and greasy tacos. If I’m spending money there is like to get my money’s worth. I’ve never seen a patty this thin.

I made the mistake of going here at 1 am on the way home.
Is all of the food (chicken or burger) supposed to be burnt to the point of jerky? The burger patty was overcooked and completely dried out, like it had been sitting under a heat lamp all night. There was only 1 half of a piece of bacon on the bacon big cheesy.
They forgot the tomato on the spicy chicken, and the mayo on both sandwiches! Really? Its not like we had any type of custom order, they just left out stuff that was supposed to come on the sandwiches.
We didn’t realize any of this until we got home. By then we were just too tired to drive all the way back, but being that the food was inedible (I made it 2 bites in, my partner couldn’t make it past one.) we tried to call the store to see if we could jest get on the list for a replacement order. Unfortunately, no one answers the phone there.
Total waste of time and money. Thankfully we had Top Ramen in the cupboard.

This place is clean. Good customer service. Order messed up? They will make it right. Fast drive thru service. Fries always fresh ;)

I have had their pancakes before & never was I kindly given butter with my order until I came here. I also ordered a shake since I was craving. Definitely hit the spot. He even offered me water. So kind! Going back for sure.

Good customer service. Alma is awesome. Food was fresh and good.