This location is lacking severely in good customer service. Pulled in the drive thru an hour before closing. I asked for an item and was cut off over the intercom«we’re out». Asked or something else. Again, «out». After a good repeat, I finally asked if anything was available on the menu? They said«NOPE», told me it would be a 2 hour wait to fry more chicken. I told them«yeah that’s okay, I’ll wait». Never replied to me and I just drove off. Pretty ridiculous.
Tony N.
Évaluation du lieu : 3 Fresno, CA
I got to say if you can’t hear me you got to tell me and not guess. I mean I am not even in drive through. How does an 8 piece meal turn into a 2 piece meal. I had to correct my order and wait a bit longer. Wow! Ehh… What can I say this place is a fast food res truant and I am just being honest. I already know what I order is bad for me even though I know there are actually some healthier stuff on the menu. Sometimes I would drive out of my way to another KFC just because of service and the freshness. I only came to this one because of the convenience of it being close to my house at the time but now they don’t have to worry about me visiting this one.
Melody M.
Évaluation du lieu : 1 Fresno, CA
I was feeling sick so I decided that a good famous bowl and a side of amazing Mac n cheese will cheer me up! WRONG! I ordered in the drive through, paid, got my bag of happiness and couldn’t wait to demolish it when I get home. As I set everything on the table and opened the lid off my food items… Everything was cold! Mac n cheese was so cold it was disgusting. My famous bowl had no mashed potatoes in it. They served me gravy with corn. I was so sad and so disappointed cause I was looking forward to it. Never coming here again.
Ian E.
Évaluation du lieu : 1 Fresno, CA
Got really sick eating here. Wouldn’t recommend. Food wasn’t prepared properly. Ever since then, I can no longer eat at KFC since the thought of it makes me sick.
Carl D.
Évaluation du lieu : 1 Fresno, CA
First of all, I have to say I only go here if I’m craving fried chicken and its late… Popeye’s is always much better… It’s 10PM and you stop by KFC to grab some fast food, there not closed until 11PM so everything should be good, right? Not! They only had chicken wings available at about 10:15PM, if you wanted anything else it would be about a 30 to 45 min wait? What kind of fast food place is this? Well, of course I asked and they only make food to order after 9PM… for those who may not know, it’s when you order food, it’s not started until you order it, kinda anti fast food, wouldn’t you think? Well, I knew right then that it had to be a franchise store, not a corporate one… Needless to say, I’ll never go back to that one ever gain, plus ill need to find out which other ones are owned by the same persons… Before they try and blame there staff, they were nothing but helpful and I have nothing but good things to say about them. You can only be as good as the tools and things you have to sell… in this case they had nothing to sell, but still did there best to help… Can’t wait to see how they respond, ill be coping that and sending it out to corporate KFC…
Greg S.
Évaluation du lieu : 3 Fresno, CA
I have to say that the chicken pot pie was delicious. It wasn’t too salty. It had a lot of vegetables in it and the shredded chicken was soft and tasty. I really don’t eat there often but used to like the ‘double down’ without the cheese or sauce or the bacon(few times a year). Sadly, they dumped the real chicken breast that was the whole point of it and moved to some poor quality pressed and formed patty. KFC has destroyed the product. There’s no reason to order it now and they should just remove it from the menu. As far as the rest of it goes, I’d be totally satisfied with a ‘bucket of skin’ and they can keep the rest. :) I’m all about the entrée and never touch the sides. –G
Eddie F.
Évaluation du lieu : 2 Fresno, CA
They would not take an online coupon that was on my smartphone. So I ordered the 10 pcs bucket family meal and they did not give me utensils or ketchup or sauce. I had to go up many times for all these items. They only could give me 3 sauces more will cost me extra. What the heck I got to pay for sauce you cheap bastard owners. Won’t eat at this KFC anymore.
Saemlinh I.
Évaluation du lieu : 1 Fresno, CA
Sauces aren’t provided at ALL anymore. Even when you get chicken bites and strips. You have to pay an additional 30 cents per sauce packet. And as a reminder, ITISSAUCE. That means that it is more artificial than a dip. Sooo, good try KFC but no. You suck.
Michele B.
Évaluation du lieu : 4 Fresno, CA
Its KFC, the food is pretty much universal. I gotta say though, it really«grinds my gears» when ppl complain about restrooms. U know damn well that u would not patiently wait extra time for your meal if the frequently understaffed crew had to clean it instead of tending to your needs. Corporate has a habit of understaffing to maximize profits. So quit your complaining!