Worst service ever! So unorganized! Called in an order and when I got there still wasn’t ready. Kept saying it was in the oven… 40 minutes later and still being told any minute. … happens everytime. … never going to this location again! Doesn’t even deserve a star!
Ken T.
Évaluation du lieu : 1 Fresno, CA
The worst customer service and that’s saying a lot. Go to any other pizza place and avoid this location. Employees are inconsiderate and incompetent. They get orders wrong and lose orders regularly. Shame on me for giving them a second chance. It won’t happen again.
Valerie M.
Évaluation du lieu : 2 Fresno, CA
Horrible service and gross pizza. I placed an order by phone and when I got there my order was wrong. They knew it was wrong, and asked if it was okay, and of course I said no, as it’s not what I ordered. So I had them remake it. Most places would let us keep the wrong pizza or give us our money back or offer us a free soda or SOMETHING(it was really hot inside the restaurant) but they just had an attitude. So they said 10 minutes for the new one. So I sit down 5 feet in front of the girl at the register(that’s where the chairs are) and wait for 15 minutes, until I finally ask how much longer. So she turns around and grabs it. It was sitting right there for who knows how long. I said, «So it was just sitting there? I was right here.» and she just shrugged, «Oh yeah… sorry.» with an attitude in her voice. Never going back here again. Pizza was gross and service was awful. Edit: Manager called me back after I complained on website. They’ll give me a refund but I have to bring the pizza and receipt back… which is really rather inconvient. I’m not going to eat the rest of the pizza, but it’s really hot here in Fresno and driving to the store again is quite a bother. Wish they could just refund without me having to come back… but at least they are doing something. So I am adding another star.
Heather M.
Évaluation du lieu : 1 Fresno, CA
I ordered 1 pizza with half pepperoni and half pineapple they didn’t say there was an extra charge for doing half and half. I asked for it light baked and it was burnt. I called to complain about it and they laughed. I said I’m a store manager and if it’s not posted or the cashier has to notify the customer. Worst customer service I have ever received.
David B.
Évaluation du lieu : 5 Fresno, CA
Love it great pizza the store is a lot cleaner and the store manager is a sweet hard n all the managers keep up good wrk