Naildown Construction

Dec. 3, 2014
October 23, 2014 I was contacted by Tom Martin regarding this «energy saving program» with PG&E. He said he was a sub-​contractor with PG&E and that his company was authorized to do work for them. I called PG&E and they assured me this was on the up and up so I called Tom back and scheduled an appointment for Oct 27, 2014.
The 2 workers came and were very good at what they were doing. Of course it took a while for us to deadbolt the front door after their visit. Unfortunately they did not see the window A/​C so they didn’t weather-​strip around that nor did they have anything to weather-​strip the pet door. But they were all gung ho for weather stripping an inside door for some reason. No worries, I can unscrew a screw and place it on the outside door it should have been attached to. However, they did say that my heater had a very serious carbon monoxide leak. Funny, not 2 feet from the heater we have a carbon monoxide detector that is current on its batteries. PG&E came out within hours and disconnected my heater.
Tom said that I was placed in the «Repair or Replace» program and that it would take about 3 weeks for someone to come and check my heater. OK, no problem, 3 weeks we can handle that. 2 weeks later I call Tom and ask for an update on my status in the program. He says he will check and get back to me.
3 weeks pass and Travis from NDC calls to see how everything worked out. When I told him I had not heard from anyone, he checks and finds that we were never placed in the PG&E «R&R» program. He puts me in the queue but again says he can’t guarantee when someone will come out to fix my heater. I speak with his supervisor Misty, who says it’s «first come first serve». Well, now I call PG&E and explain that I have an elderly husband who is recovering from pneumonia and a 6 year old living in my home. It’s starting to get cold — we need some heat in this house!
First week of Dec now and we are being pounded with cold wet weather. What’s Travis’ suggestion I do for heat? Turn on the oven or use space heaters! To me this negates the energy savings that their company is so desperately trying to save. Now my SMUD bill will be just as high in the winter as it is in the summer.
If anything changes, I will update this as it happens but for now let’s just say I’m not a fan of this company nor with PG&E’s program.

Danny with NAILDOWN CONST. was polite. efficient, worked cleanly weather striping all doors and chaulking all windows, changing showerheads with heat sensors and replacing all aerators. Great Job, Danny and NAILDOWN CONST. for hiring this excellent worker. HE IS A KEEPER.

Keep in mind the above rating was based on:
1. The person who initially called and explained the program.
2. The two individuals who did the work.
3. The actual work performed, which was minimal but in my case, was needed and saved me a day of painstaking home improvements!
I was contacted by Naildown Construction via telephone. The salesperson didn’t give the company name, but said they were a PG&E subcontractor for the Energy Partners Program and wanted to ask some questions to see if I qualified for «free» energy saving upgrades to my home. After asking a few questions, my initial skepticism wore off and I agreed to the phone interview. Based on the results they sent a two-​person team to our home for the purposes of on-​site inspection and possible improvements.
Turns our that our (6-​year new) home was a candidate for the upgrades — in our case, some weatherstripping, installation of new power outlet covers, shower heads and hot water-​saver shower valves with pull-​cords.
That last item alone was worth it! Our daughter is notorious for letting the shower run until the water has heated up … and then for minutes longer before getting in. These handy pull-​cord valves automatically shut the water off when it’s hot enough to shower. Score!
I would recommend you talk with the installers and ask any questions up front so you can decide if you actually want the work done. The two installers who came to our house were professional, wore booties, asked permission and explained what was to be done before any changes were made. They were careful inside the house and I checked to make sure their work was good. It was.
All in all, it appears they have a sweet deal with PG&E. My own experience was positive and they saved me a precious weekend day trying to do all this work myself!
And of course, FREE is hard to beat.

They were the sub contractors for PG&E Energy Partners Program, they basically get paid by PG&E for whatever energy saving updates they make. After they left, the water heater they wrapped immediately started leaking & the door they placed weather stripping on will not deadbolt.
When I called to have these things fixed, right away it wasn t their fault & very rude. Stating those issues could have already been there or were normal wear and tear. If they were why didn’t they say anything to me prior or notate somewhere to that effect?
The drywall & jam around door was cracked from banging, slamming & drilling trying to get the door to close properly. They removed the aerators on my sinks and threw the old ones underneath, after I expressed I did not want any of my water fixtures touched. They left a mess and screws on my porch and didn t leave me with a copy of the work they had done. Tested my gas said it was testing high for carbon, called PG&E and left in a hurry before they came. PG&E stated the gas was fine and that these guys come that don’t know what their doing and test incorrectly. He was also the one that told me the water heater had started leaking water and that the worker most likely bumped it causing the leak. So much for trying to be more energy efficient, definitely not worth the headache. Now I will have to pay to have the water heater repaired or replaced and to have a handy man redo my door, because they state it was coincidence that the problems occurred after they did the work. If Smart Energy from PG&E contacts you offering this great free program beware!