Office Depot

First off, the staff is VERY friendly! They truly care for their customers, being a slow location I can see how staffing an issue and is really the only issue I’ve come across. I only drop off or ship packages (USPS and UPS) from here as its down the street from my house, there’s usually a bit of wait even if there is one guest a head of you since they offer printing services that can be an additional wait.
Most of the time I can just drop off a package and get a receipt all within 2 min, lately it’s been busier and have to deal with standing around waiting for a worker to show up.

I have no choice. This store has become my closest office supply store since the Office Max at Shaw and West closed. Sigh.
Parking is fine. It’s easy to get in and out of this area. Lots of stores in this center, including Wal_​Mart, but traffic seems to be manageable.
Basic supply inventory seems limited and prices are high yet the building is large. Over half of the store is devoted to equipment so I will assume that when I need tech equipment I might be able to find what I want.
I appreciate the fact that the store opens at 8 a.m. for early shopping.

I needed to get my computer fixed after getting some malware on my PC. The guy who initiated my transaction was very nice and seemed knowledgeable. From there, things went downhill. I understand that corporations restrict their employees to do what they’re told, but in this case, it made the whole service pointless. Apparently they cannot even do a factory reset without YOUR help! They asked for me to get the system restore disk, told me my laptop charger wasn’t working and were incapable of finishing the job I paid them up front to do for $ 180! I went back, grabbed my laptop and took it to a local company and paid them only $ 100 to do the job right. My charger was working just fine (which would have cost me another $ 60 – 70) and I got my computer back in 2 business days. The place is called Tech Web 101, go there, call them, whatever. They are obviously much more competent than Office Depot allows their employees to be!

Someone just tried to charge $ 1 on my credit card then reversed the charge. This means that an employee allowed a stolen number to be run through their system. Seems like someone was phishing. Easy to figure this one out since I don’t live in this city!

Anti-​coupons even on mfr coupons!!! Seriously??? Come on get with it!!! I don’t get why… I am not doing nothing wrong. Be a reputable company and have some honor.

Ive been shopping here for years, always get good service. They carry just about every office supply u would need. Ive ben running my own business for 15 years and this is the place i buy my supplies from. Join their rewards club and get store credit back. I usually get $ 75 every 3 months in credit. Great program!!! Great Store!!!

The cashiers in this store think you have time to stand in line, I was just in there today and had five people in front of me. They all wear radios, so she could have called some help but she thought it was more important to carry on a conversation with someone else in the store. Believe me when I say go to the Blackstone store the service is better and the staff is friendly too.

I bought a laptop here last month. It had a $ 150 mail in rebate so it looked like a great deal. Well surprise surprise office depot denied the rebate claiming I failed to mail in all required documents. I know I mailed everything properly in. I even stapled all the required paperwork together. Before mailing the forms in, my roommate looked over everything to make sure everything was there. After attempting on multiple times to phone the office depot rebate help line for assistance. I looked up on-​line and found that this is common practice. SO BEWARE of MAIL IN REBATE SCAMS. The rebate help line always claims that they are updating their systems and for you to call back later. Well later they claim the same story. When I asked to speak to a manager about this, he loudly sighed, and stated fine what is your name and they will call you back.
I would never have bought this computer at the full price. This would be why I bought it when a rebate was offered. Guess I learned the hard way not to expect that mail in rebate check. I for sure won’t be shopping at Office Depot anymore. Nor will I but anything with a mail in rebate. Either give me the discount upfront, or keep the product, I’ll spend my money elsewhere.