Packaging Solution

Been going here weekly for 7 years now. Owners are easy to get along with and straight to the point. I wouldn’t go anywhere else. Best service, always a smile on their face with a pleasant prompt greeting.

Great! Always extremely helpful, friendly, and Efficient. Been using their store for over a year, almost every week and my packages are always shipped out the same day and get to their destination much faster than anywhere else I ship from. They always have great attitudes and even help me with some big loads. The best customer service I’ve experienced regardless of business type.

been coming here about a year and they handle all our mail. owners/​employees are very friendly and quick to provide us good service each time we go in. we are completely satisfied.

I so far haven’t had any bad experiences. The woman whom I’ve seen several times has always been very helpful and friendly. However, I do agree with the other reviewer that they should give you receipts. For certain shipments, such as my old modem to Comcast, I was told that only a receipt would be effective in not holding me liable in case something were to happen to the package. The UPS store is right across the street in the Save Mart parking lot, and I went there instead. The service and quality were the same. I’d rather play it safe and go some place that gives receipts.

Third time’s a charm!
Several years ago my husband and I came here to send a package through UPS. The owner got all flustered and said they weren’t responsible for the package. We never even asked, this comment was out of the blue. My husband asked what he meant and he said that there was no guarantee that the item would be shipped or even picked up from their location. We were confused because the sign reads that it is a UPS pickup. The owner explained that they are not UPS. The was the craziest conversation I’d ever been a part of. The owner clearly didn’t want to take our package for whatever reason. We walked out and said to ourselves we’d never come back.
A few years ago I stopped in here, really only because it’s close to my house, to pick up something. Again I was confronted with weird behavior and rudeness. I walked out without any items. Another waste of time.
Today I went in to merely drop off a box for UPS that was already labeled. All I needed was a receipt. It was a return and was told to get a receipt at drop off. I asked for the receipt and I was told I could write down the tracking number. I asked the woman if I could get a receipt and she said no. She said if they printed receipts they’d have to print 125 receipts a day. A man walked up and asked to take my package. I again asked for a receipt and he said the exact same thing, if they printed receipts they’d have to print 125 a day. Don’t you have the tracking number? I don’t get it. Isn’t this their job? Isn’t this a normal part of a business, receipts? So if my box doesn’t make it onto the truck because they are not responsible for any package dropped off at their location and can’t guarantee that it will be shipped I have no proof that even an attempt was made to have it sent. I walked out with my package.
I can’t believe they are even in business. Never, ever, ever again! Complete and total waste of time. One star is way too much! They don’t deserve a star. NO STARS!

I went to send a package and my debit card didn’t work. They allowed me to write a check and date it for 2 days later while I worked on my bank issue. They totally trusted me and my package got to its destination perfectly. They aren’t even my closest shipping store and I’ve already gone back to give them more business. Great customer service!

Very Disappointed with service. Been using this place for years but recently got incredibly rude service from employees AND the owner.
Unbelievable. They do NOT know how to treat their customers.
Will be going somewhere else.