Quality Transmission

If I could give this place 0 stars I would ART is the biggest piece of s*** mechanic I know took in my Audi s4 for a rebuild on a manual transmission found out from one of their workers he put a used transmission from a s***** company and charge me $ 2,400 for the rebuild which was never rebuilt just a used transmission went into my car since then it’s seen his shop 3 times I take it back the other day for warranty work he’s close down my car stuck in 1^st and 2^nd gear in the middle of rebuilding my transmission now called the BAR they told me they shut him down for being shady … So now my transmission is up in the Bay Area being rebuilt the way it should have been the first time for 1300 dollars compared to his $ 2400 scam small claims court judgement place against him he is divorcing his wife so you might as well go after her tea before it’s final because she’s liable for 50% of his b******* she is the one trying to open up the shop again as bizarre transmissions our noses place is horseshit garbage and I will get some money one day but not now ART all I can say is karma is a bitch. Hiding out down in the San Diego area you pussy

Needed to have my transmission replaced and looked at reviews here as well as another review site. I cannot thank Art and his staff of employees for the great service and workmanship I received. I had no issues with this auto repair business. He offered the best warranty in town. Art was thorough and detailed in his explanation of repairs needed. I had visited other transmission shops locally for an estimate and his prices were comparable. I am grateful to have found Art and his employees.

Scam. Scam scam scam. Paid 2100 to get a transmission rebuilt. He put In a different broken transmission. Broke down 3 months later & won’t cover it. He’s quoting us another 2000 to fix it. When we asked for a refund he told us to take him to court. I would give him zero stars if I could. I’ve never felt this kind of stress in my life. He has multiple lawsuits against him his name is ART TERRILL. Look him up. Do your research extensively before you even think about taking your cars transmission to get serviced here !!!

In all my years of goin to repair shops ive never been treated better than the folks at quity transmission and Art Tertill hands down!

Decided to take our truck (OK, have it towed!) to Quality Transmissions based on the reviews on Google, so I thought I’d post here as well. I’m so pleased with the service. Art and his staff are professional, thorough and fast! Also, if you’re like me and the cost of a new transmission is more than you can cover right now, they offer financing options (6 mos no interest). Could not be more pleased. :-D

Once I called this place and the phone was answered in a very professional manner, I knew I was calling the right place!
Art is very intelligent, he really knows he’s transmissions !!! He really made my car repairs easier to cope with. I’d highly recommend him to anybody with any car problems!!! Great warranty and service!

I could not be happier with my experience with Quality Transmission. I have had my transmission rebuilt and a new motor installed. The customer service and the patience they had listening to me the customer and explaining the various options to me. The speed and quality of repairs. The extra attention to details for example the battery was serviced, truck was washed etc… I have had minor issues since and took the truck back. Quality has handled each subsequent repair without charging me a dime. I didn’t have to bring in my warrantee or argue about whether it was the repair shop or operators liability. I know that at one point they had to pull the tranny apart which is major labor and parts.
These its hard to find even decent service particularly when it comes to auto repair. Quality Transmission provides EXCELLENT service from diagnostics to repair and beyond. This is the utopian type service i would expect from REI and few else. BTW they were the cheapest quite from a reputable dealer in town. A fraction of what Sebring wanted for similar repairs. 5 stars plus!!!

Terrible. For real
I was going to go into all the details of the 12 days my car spent at this place for more money than I will mention.
All the days of stalling by «Art», the dude at the front counter.
The rental car I had to get for not having a car for 2 weeks.
No phone calls for updates unless you call.
Acting like he gave me AC service for free. Ain’t nothin free when you charging that much money for poor work. Classic problem of somebody in the front writing checks that the workers in the back can’t cash.
I know you are on Unilocal looking for opinions on things. trust the other poor ratings you see on here and skip «Quality» Transmission. Makes me mad just thinking about this place.

BEWARE!!! One week after an overpriced transmission rebuild from quality transmission my vehicle started making this loud grinding sound when it shifted. I brought it back to Art Allen (the owner) to take a look at it and his mechanic took it for a test drive and notified me know it had «no problems» and he didn’t hear any noise. I then had to insist in order for Art to come look at it and I physically showed him the noise. He took it back to his shop and diagnosed the problem as a timing belt (which doesn’t exist in my vehicle as it has a timing CHAIN). I then took it to another Mechanic to diagnose the problem and what do you know it was the transmission. After arguing with Art for another 2 weeks he finally agreed to look at it again. Same result he claimed it was once again «not the transmission, and if it was in fact the transmission he «needs to start looking for new mechanics». I then requested for him to show me where the loud grinding noise was coming from on my car, he took me back, and what do you know the noise was coming from the transmission. NO WAY! Time for a new mechanic buddy! After 2 weeks of excuses about how the «planet» went out and GM was not shipping on time (my wife and I both heard him tell several customers their planet was also waiting on GM what ever that means) my car was finally ready. When I started my car the steering light was on (the light was not on when I dropped it off). I let Art know, his response was «yes it was». I let the mechanic know that happened about six months ago when a different mechanic forgot to plug back in the power steering plug (which was located next to the transmission). After three hours they figured out the power steering plug was unplugged. WOW way to go Einstein! Then the owner Art Allen came out and used the «f» word and started being a tough guy in front of my two year old son. This place is incompetent and unprofessional, not to mention will be shut down soon, so save yourself the hassle and go somewhere else.
One star is not LOW enough!

This is one of the best run businesses I have had the pleasure of dealing with for transmission work. The owner exemplifies going above and beyond styanding behind his word. He backs his word with his personal integrity and honesty.
Pricing was fair and the work guaranteed. If you need transmission or other auto repair work I would highly recommend this company as honest, ethical and fair.
Five stars is not enough.

very happy with the service i received today… i needed my transmission and oil changed… i had no idea, my instrument panel told me so (i know nothing about cars. just put gas and go type of guy) and i googled service repair shops in fresno… quality was the first place that popped up… i was parked at a shop downtown waiting in the sun… cuz lobby was locked (no names corner of h and divisadero) and from the intitial call i placed, i felt comfortable enough to leave the shop and drive to blackstone and saginaw, (besides, I got tired of waiting for the mechanic to get off the phone).
i walk in the door and was warmly greeted, a very professional service guy named ed. i told him what i needed and i got a reallly good deal. plus i got a coupon for 20 bucks off… which was pretty awesome!!! it didnt take long at all… which was great!
i will return for further work .i also got a really good deal on a tune up and oil change… best part is he will CHECK and see if i REALLY need a tune up or not… very honest, upfront attitude by service staff, and i really appreciate that… thanks guys! good job! apparently they are a full service shop not just transmissions.

Had my truck broke down at manchester mall and this was the closest transmission place around so i gave them a call to fix the issue with my truck not going into gear.
The person who picked up, Art i believe was his name, was very helpful and attentive. Asked me what was wrong with the truck and if i needed a tow. he provided me a tow while i was at work and communicated with me excellently throughout the day on the status of my vehicle. Luckily it was an easy fix and not a transmission overhaul or anything and they were able to fix it by the end of the day.
Went to pick up the truck, was very pleasent and let me know of other services that they do like breaks in case i needed anythign in the future. wasnt pushy or anything at all just mentioning it to me in case i would ever need any kind of service. Great experience all i did was call once and everthing was set up for me. it wasn’t stressful at all like i thought it might be. I would reccomend this place for easy helpful service.
I didn’t price shop around at all because i needed to get it fixed now so as far as price i wouldlnt be able to gauge if it was good or not but they gave me a one year warrenty on the work that they did. he made sure to let me know that as well. i dont regret taking my truck here.