RAINWATER GREG MD

Dr Greg Rainwater has been my urologist since 2002– I’m a kidney stone guy so I’m in his office twice a year.
I have yet to be treated poorly in any form or fashion by any of his staff. They always smile & say hi and I feel kinda like they know who I am already, even if they really don’t. I appreciate them for taking care of me.
Sometimes I think that behavior is mirrored– meaning if you’re rude or mean to folks– they come back at you kinda the same. Some folks should look into their demeanor and conduct and see if the cause of their being treated badly is because they treat others bad.
Anyway– I this Dr. Rainwater and staff are great people. Thanks,
Chris

I was really surprised to read the few negative comments. I am a faithful patient of Dr. rainwater and his staff. I have a bladder disease called interstitial cystitis and that is one of the most painful conditions with no cure. The pain is equivalent of bladder cancer at end stage. My inside of my bladder is like a raw bloody open sore. I get weekly catheters and injection of medication to try and coat it and offer short term pain relief. They are usually able to squeeze me in if the pain is unbearable but there is usually a wait. The reason there is a wait is because he’s one of the best doctors in the central valley. I’ve had other urologist and by far rainwater is the most knowledgeable. In all honesty, had it not been for his practice and nurse practitioner Jeannine I would’ve «offed» myself long time ago. Before you go judging him and his staff from the previous reviews just know that there’s patients like me who are silently suffering in pain and need to get seen in a moments notice. Dr. rainwater and the staff actually deserve an award for dealing with chronic suffering patients like myself. We can be quite demanding.

staff is rude and unprofessional
many double and triple bookings during same time slots
average wait is over an hour

Dr. Rainwater’s staff is the rudest in town. I was promised yesterday morning that nurse «Rochelle» would call me back. At 2:45 pm I called again and was assured that she would call me by the end of the day. I asked what time the «end of the day» was and was told 5:00 pm. At 4:52 pm, after still not hearing from nurse Rochelle, I called again only to find that the office was already closed. Must be nice to have all the power.

Rude, unprofessional, and unconfidential. My mother had taken my grandma for her bladder cancer check up. She had an appointment and waited for over an hour and a half before my mom went up and asked how much longer because they had some other appointments, including some blood work. When my mom asked the front desk clerk, Dr. Rainwater was behind the counter with another paitient and he ignored his current patient and calls over the desk really loudly, «why do you want to reschedule? So you can come back and sit all day on another day?» My mom was surprised and said they had some other appointments they needed to go to. He says really loudly, «what appointments do you have? Don’t you care if her bladder cancer comes back?» In front of the whole waiting room! What happened to confidentiality? He also asked again what other appointments they needed to do and my mom said that my grandma had to have her blood work and had to eat due to her diabetes. He said those weren’t important, they could do blood work any time. Regardless of the fact that my grandmother’s blood is too thin due to some medication. On top of all this years ago, my grandfather came home crying because this doctor had hurt him so bad during a test after my grandpa made a comment that the democrats had won the election and Rainwater had made a snide comment before the test. My mother and grandmother left and they won’t be back to this doctor.

The best Urologist this side of the Mississippi. Do you think you might have kidney stones? Visit Dr. Rainwater. The doctor and his staff are very kind, funny, and thorough. He will help you!!!