I seen a coupon for 3 rooms for $ 84. Not to bad so why not have the carpets done. They worked around my schedule, a little early. Doyle was professional even asked if I needed help w/moving a few things out of the room. He was in and out within 30 min. All 3 rooms were completely empty, small rooms. I just had a few worn spots. He even put a deodorizer on the carpets.
Lyn S.
Évaluation du lieu : 1 Fresno, CA
AWFULCOMPANY!!! I was reading reviews and realized I never wrote a review on my experience in 2013 with Select Carpet Cleaning. They did an absolutely awful job cleaning & repairing my carpets. Carpets were only 3 years old but did have pet stains and several dirty spots. After they supposedly cleaned the carpets they smelled awful and were soaking wet. The end result is my carpets are absolutely ruined. The shampoo job they did was horrendous. Carpets looked no better than before and certainly smelled a lot worse since they were so wet. I do have a puppy that had peed in the floor, thus one of the reason for needing the carpet cleaned. The owner never told me that he would be unable to get the urine out and that the carpet would smell worse after it was«cleaned». They state on their website that they have pet solutions. They do not!!! When I booked I had also asked if they repaired carpet seams and was assured that they could take care of that too. As for the repair, the wrecked my carpet rather than repairing. The fix is way worse than the original problem of the seam splitting. To «fix» the seam, they cut a rectangle out of the middle of the seam, in the two areas I asked to be repaired. and glued a piece of my spare carpet into those areas. They did not glue the surrounding carpet at all. I can pick it up and look underneath. The only thing glued down is the patch. On top of everything they glued it down the wrong direction. It looks like it is going against the grain with the rest of the carpet. It also doesn’t even come close to matching the rest of the carpet. I was told that«if I had some old carpet to patch it would have matched better». After the fact of course. Well, let me tell you, if you had cleaned the carpet like the company did before and after you«tried to clean» it would have come a heck of a lot closer to matching. I told them I was unhappy and was told that my expectation was too high and that I would not be charged. BEWARE!!!