My mother and I frequent Smart and Finals around town so we thought we’d try this one out today for the first time. It’s a little closer to our house than the one on West Shaw(that we love) and it’s fairly new so why not. The store itself was clean and well stocked, we were happy with our visit until we got to the register. The cashier was new, it was obvious but we were very patient with her even going as far as to help her name the vegetables she didn’t recognize so that she could find the code for them in her produce book. Then we got to the chiles. We told her it was a yellow chile and she went on to enter three wrong codes for it because she couldn’t find it, all of which were much more than the actual price of the chiles. Eventually, her manager(who was standing right next to her the whole time mind you) helped her find the right code. All throughout this we were still understanding however, all of the previous chile prices were still on the screen so my mother asked her if those were voided and she curtly said they were. She then proceeded to toss our bagged eggs down. We were shocked and apparently so was her manager because she walked away and in passing told my mother not to worry about it because she would«handle it» whatever that meant. I honestly don’t know where the hostility came from: the question, stress, embarrassment because of needing help? I don’t know but it was uncalled for. I work in customer service so I know that you thank you’re lucky stars when you encounter a customer who’s patient with you as you learn. Cashier lady finished checking us out and tried to buddy up to us to save herself but the damage had been done. We won’t be coming back. TL;DR: Don’t visit unless you want to put up with moody cashiers.
Erin A.
Évaluation du lieu : 5 Fresno, CA
We were pretty disappointed when the Savemart closed as there isn’t a lot of options for grocery shopping in this area. We avoided coming here thinking it was a regular Smart and Final but finally had to stop in today. Boy were we impressed! The whole place was so clean it practically sparked which is extremely difficult to maintain in this part of town. The layout was beautiful and well-organized, they had a large selection of items and a HUGE liquor section. And their prices were low as expected. We also checked out the restrooms and they were equally clean and impressive, and open to just walk in! Extremely surprising for this area, the Walgreens across the street has to buzz you in and has large«Customers Only» signs. This store has a security guard on premises watching those coming in, though, so they probably keep the potential restroom abusers from even making it through the door. They are obviously doing something right because the interior is so well-kept! Will definitely be back!