Sonitrol of Fresno

This is a dual review as with many of my reviews: rave for Fresno Sonitrol, slam for San Francisco Sonitrol. I worked at a school for almost 5 years and we never ever had a minute’s problem with Sonitrol. In fact, many times when I worked late and I was the last person there, they would use their system «just to check on me that I was okay» and I could tell them then and there I was and when I would code out.
Opposite nightmares in San Francisco. Daily issues with systems breaking, policies, procedures, switch all out problem and just all around not working. Unless you have a stellar sales rep that stay 100% on the technicians, switch and other employees, your system doesn’t work. I’d love to change our Sonitrol Security System, but once you invest in the audio system, the wiring doesn’t work for a traditional system. You are stuck!
~Ms. Ali

My family was with Sonitrol for approx 20 years for both home & biz, so when I came back to Fresno, needing home security, there was no question who I’d go with.
One aspect I really like: Sonitrol sets up microphones in the home/​biz, so when alarm system is set, Sonitrol can hear intruders. Helps greatly to avoid false alarms and to know with a high degree of certainty what’s going on inside.
Sonitrol does a clean, thorough job of installation, and their monitoring is top-​notch. In all interactions with all Sonitrol folks, I’ve found them professional & helpful!
I’ve had a number of «false alarms» — opening a door/​window without turning off alarm. Sonitrol, immediately calls me – they’re always super friendly!
I will stick w/​Sonitrol for as long as they’re around!