University Square Hotel

Any reviewer that gave this hotel more then one star was an employee of the hotel. I actually recognized a member of the staffs photo in their profile photo.
University Square Hotel is well past it’s glory days. I was booked into this hotel for a weeklong training course. My first room had so much air freshener I could not breath. I opened the windows and a hour later, I couldn’t bear it and went to the lobby. I asked to be moved to another room. The manager asked me to try opening a window. I explained I had already done that. He moved me to a second room which was not over air freshened but it was just dirty.
The hotel uses very low watt light bulbs in their lamps so the room is dimly lit. This hides a lot of dirt and filth. When I had my flashlight out checking for bedbugs I really saw how bad the room was.
In general, the hotel is 30 to 40 years old. The Windows have not been changed and the bathrooms have not been updated. Re-​painting over dirt only goes so far.
I do not recommend this hotel!

Keep moving to your destination. Wish if could get the memory of this place out of my head.
Positive: most of the floor in the room had cheesy fake wood flooring so you don’t have to walk on carpet.
Really dreadful place. On my way from SoCal to the sierras in Dec in 20 degree weather and the room heat does not work. After multiple calls they give me a tiny space heater. Linens are dubious. Found ant crawling on me in the night.
Shady people in parking lot. Backs up to a 7 – 11 on one side and a black angus on the other.

Stayed here for a night when I was in Fresno recently. The hotel was large, with a pool, jacuzzi, several banquet rooms, free wifi and parking. They also serve a free breakfast buffet in the morning from 6−9am.
Checking in was simple and fast. I pre-​booked the stay online, and I had to show ID and credit card ($ 100 charge for incidental charges). The hotel is kinda maze-​like, with several security hotel key doors to get inside. Good thing the helpful staff gave us a map with directions.
The room itself was large, and fairly clean from what I could tell at first. Great view of the parking lot, large shower, and huge mirror walled bathroom. There was a small-​ish flat screen TV, but full cable was available gratis.
Here comes the bad. The bathroom, which I thought was clean and in good shape when I first used it wasn’t what I thought it was. I saw dried blood stains on the ceiling, bits of black-​ish mold in the corner where the wallpaper was starting to peel. The carpeting in the room was dark and kind of stained from wear. The round wood table in the room was missing a chunk on one leg, so it was tilting pretty bad. I placed my bottled water on it, and it fell off.
I’m not done yet folks. Perhaps the high (low) point of my stay was the breakfast buffet. Grainy powdered scrambled eggs, fatty sausages, and folded ham lunch meat. Over ripe bananas with bruises and black marks, small 3 bite apples with soft bruises and mushy brown spots. Toasters that only had two settings — totally uncooked and burnt beyond recognition. yes, it’s free, but I would be a bit ashamed to serve that to my paying customers. Perhaps the best part were the constant stream of random people walking in to eat. They were obviously NOT hotel guests. Some dressed in workmans uniforms, some who looked like they were on their way to work, and the best, some who looked (and smelled) homeless. I was kinda shocked to witness a homeless guy loading up on free food. I later learned form my friend, that he also went into the hotel lobby bathroom to shower in the sink.
All in all, they scrape by with a meager 2 stars outta 5 from me. I probably will NEVER stay at this hotel again, and I will certainly NOT recommend people stay here. I will tell all the homeless in Fresno to stop by, since management is okay with them loading up on food and making a hot mess of the bathroom. Gross.

This is one of the worst hotels I’ve ever stayed in! Upon check in at the desk, I announced myself… There was no bell… «I heard a woman’s voice say hold on I’ll be there in a minute…» five minutes later…
After checking in with my group, I found my way to my room, and was extremely disappointed! stains all over the carpet, the bathroom is disgusting, with mold, a leaking bathtub, and I’m scared I’m going to get bed bugs! I don’t even want to sleep in this bed! I tried to turn on the heater, but it was broken. I called room service, and an hour later he showed up. The guy look like a meth addict. I didn’t even want to let them in the room. I have the heater up as high as it could go… 85 degrees. The heater still did not turn on! The maintenance guy, tried to convince me that the heater was working… But it wasn’t blowing any air or hot air! I asked to switch to another room… Problems there too! The only thing that made this night was the fact that the girl at the desk lent me a phone charger! I’m not sure if I want to eat the breakfast here… I don’t even want to see what the kitchen looks like! This is definitely the worst hotel by far! UPDATE: «SORRY SIR» (Blank stare) this morning from the Manager… as I told him all this. On my way out this morning, I attempted to re-​enter from the outside. There was no key-​card scanner on the outside of the building outside of the building, forcing me to walk around exposed to the dark and the weather. This could be catastrophic for a single woman who could be pulled into the bushes, or behind the adjacent dumpster. The decorative street lights that are on the property we’re not illuminated. This morning, the lobby had not been vacuumed and never peanut candies on the carpet. I pointed this out to the manager who shrugged his shoulders, and did nothing. 6 o’clock and breakfast is supposed to be served? Where? I have to leave at 6:30!

Hate this place

Wow. These people really need to communicate and NOT double book events. If you book an event here, be sure to follow up!

This is a late review but I went out there August 6 – 9 and they had they worst service this side of this Mississippi. We checked into our room, turned on the A/​C made a noise that not even AL BUNDY CAN TACKLE. After brining it up to the attention of the hotel they did nothing to accommodate us. We had to deal with it the first night. Second night we complained again and all they did was offer us some ear plugs (didn’t work).
After countless phone calls and much complaining all they offered was crediting us a portion of what we were spending on the room, on top of that, the lady we complained to (the manager) told us «you get what you pay for»
We had to deal with bad service and a annoying noise. Stay away from here

We have always stayed here for the Fresno games, as of last week, No more! It is dirty, old, bed mites, bad pillows, bed beds, bad everything except close to walking to the games. So sad they don’t put some money into fixing things up!

I had to come to the Fresno area for a week of training through work and so this hotel was picked for me by our Accounting and Finance department; if I’d had a say in it I definitely would have stayed elsewhere. So, I’ll start with the good: leaving at the end of the week.
Now for the bad. There is an extremely large population of indigent and homeless in the area. I was approached numerous times by people asking for money and food, constantly found people loitering around the «parking lot» area, and observed people displaying the symptoms of being under the influence of various controlled substances. I stayed in the area directly behind Black Angus, which was horrible. The building smells musty and old. While I very rarely have allergies, every morning I woke up with my sinuses plugged and had to take an Allegra-​D.
I had a roommate from work, so our room had two queen beds. Both beds had a very visible sag in the middle. The beds felt like they were remnants from the 1980s. There was a very obvious dusty, stale odor in the room. The A/​C did blow VERY cold, so that’s a good thing (I hate when an A/​C is set to cold and just seems to blow out warm air). The bathroom had some black things growing by the shower, but the shower did get very hot and had a nice shelf area to be able to put shampoo and soap. Each morning at 4am the food delivery truck from Black Angus would wake us (with the windows closed) as they were off-​loading food in the parking lot DIRECTLY below our room.
I ate at the continental breakfast my second morning of a five-​morning stay. The food was dismal at best but the coffee was pretty good. The glass-​topped tables in the musty lobby were all gross: the glass was covered in food and almost had a slimy feel to it. After looking over the food I took a couple of sausages and some potatoes but after eating one sausage and one bite of potatoes I wasn’t able to stomach any more. I overheard a young couple next to me saying they were going to McDonald’s because the food was gross.
My last night there the hotel staff put a high school track team in the rooms surrounding mine; you would think they would find a way to isolate them or put them by each other. At 11pm I had doors slamming and kids yelling, finally had to step out and have a talk with the coach. The room doors are very thin so every sound seems to make its way into the room and then echo. The stair door sounded like a gunshot each time one of the kids closed it. Another buddy from work was at the exact opposite end of the building and couldn’t sleep because it echoed so badly and the kids were so loud. At midnight there was a domestic disturbance in the room above mine. Again, because everything is so poorly soundproofed, each sound seemed to be in the room with me. I finally had to stand on the bed and hit the ceiling multiple times to get them to quiet down.
All-​in-​all, it’s not in the best area with not the best people hanging around. The breakfast was horrible. The parking (if you’re staying on the Black Angus side) was bad with very few spots and the delivery trucks are extremely loud each morning. And the hotel staff isn’t considerate enough to isolate guests that they know will be louder from the rest of the guests (stick a high school track team on the bottom floor of one of the buildings in the corner, plan a bit ahead…). It was DEFINITELY NOT WORTH the $ 79 a night they were charging my work, which is why I marked it on the pricey side. If it was up to me not only would I have not stayed here but if I had booked it I would have left after the first night and gone to a different hotel.

This is a budget hotel ($ 69) right across from Fresno State, so I’m staying here for the 2^nd time. The hotel, once nicer, has been allowed to decay and is now quite shabby, but that’s fine with me if the room is clean and comfortable and all the amenities work.
The room is very spacious and seems clean, no problems in that department.
The «amenities» are a shambles, though:
* wifi (not working when I arrived, fixed & working 6 hours later — strike 1),
* ability to lock the room (deadbolt works but security door stop broken — strike 2),
* a place to buy bottled water or refill my bottle so I don’t have to drink the yucky tap water (vending machine in my building is broken — strike 3),
* enough electrical outlets to charge my electronics and iron my clothes (only 2 sockets free in the main desk/​BR area — strike 4),
* air conditioning (seems to be set on ultra-​low but it’s doing the job), and,
* plumbing (no problems yet).
So, while this place is cheap, I think I’ll try another place next time & see if I can get a nicer room for the same or not much more money.

Our room was 92 deg. When we walked in. The A/​C barely blew any air and didn’t cool down all night. I called the front desk and they sent a repairman who said «it is working fine». They said all of their rooms would be the same.
Loud music from several rooms all night. This place is the worst. DON’T STAY HERE!!!

At first glance this place looks like it could be a decent stay– and you can’t really beat the price of $ 60-​$ 80 or whatever it’s going for. But, this hotel in just one word; horrible. It absolutely did not meet my standards of cleanliness, security or relaxation. I could deal with places being out-​dated, but this was more than out-​dated. It was under kept and flat out dirty. The «lobby» was dark, dreary, and creepy. I should have turned my boyfriend around at that moment. The woman was a sweetheart, so if anything; they have a lovely staff.
The room we checked into smelled very musty. The tv was old, the carpets had stains everywhere. The room was very large– but everything was very old and messy looking. It was just creepy. I also did not feel completely safe. I could hear people yelling, talking loud singing, etc. passed 11:00 Pm, so not a place for a family. People were hanging out perhaps «partying» very late.
We checked out the next morning.
If you need a place to stay for just ONE night– you’ll get through it. But if you’re planning a longer stay to visit Yosemite or any other area-​spend the extra money for the Hilton, or holiday inn. There’s many options nearby that are in better areas.

Some friends and I stayed here one night after visiting Yosimite Park all day. It was fantastic. My view it probably skewed by the fact that we stayed at the shadiest motel the night before, but this hotel was just what we needed.
The rooms were very spacious, the beds comfortable and clean. The restroom had real toilet paper, which always a plus. Even the cable selection is really good. I’m not sure why the rating is so low for this hotel, it was an all around pleasant experience. The only underwhelming thing was the free breakfast. It was alright for being free but if I had to pay for it I would have asked for my money back.
If I ever find myself in Fresno again, I will more then likely stay in this hotel.

This hotel has a big bathroom, beds are comfortable
Loved the pool
Coffee machine didn’t look hygienic

I honestly love this hotel.
The rooms are really big and is worth the price.
My boyfriend & I stayed here about 3 times and recently on this past Sunday ⁴⁄₂₆ from everything that the pictures show making it look like a nasty hotel it’s really not, it’s a little older yes of course they will have some flaws but nothing horrible or nasty.
I will continue to come here when we want to rent a room we’ve become regulars by now haha
They are doing updates on the hotel still, if you’re expecting a top notch hotel go pay for a room at the Hampton, Hilton, or Fairfield inn. You are paying a decent price for a good room I’ve never had a problem with the hotel or rooms. The only thing I hate is that they put a hold on $ 50 incase you do any damages to the room but it put back into your account within 3 days or sooner

This place is nowhere near a 2 ½ to 3 star hotel. 1 star at best. The room smelled bad and I don’t even want to know what all the stains were on the carpet. Lets just say I kept my socks on. The bed was so soft and slanted I had to use a pillow to keep from rolling off during the night. I would have left, if that was an option, but I paid through a hotel booking site and it was getting late. The room was noisy with the pool right outside. The hallways are not carpeted. Can you say echo chamber? The deadbolt or night lock was broken, looked as if someone had tried to force their way in and it had never been repaired. Not a comfy feeling.
It also seems that both my wife and I had small itchy spots appear the day after staying here. These spots are consistent with Bed Bugs.
The included breakfast was terrible. Eggs that had been there for long time and dry as could be, Same with the potatoes that had been put in a warming pan for a long time. We opted out and ate at a restaurant down the street.

Man, what a surprise this hotel was! I wasn’t expecting too much from all the reviews and the cheaper price. This hotel is older but they’ve done a few updates here and there and kept up the place very nicely!
When we walked in, the elevator had updated floors and the hallways had laminate wood floors. It was a little noisy but it had its charm. The room was huge! It needed more light but it was adequate. I give it 4 stars bc neither me or my husband slept very soundly. And the breakfast was good, once everything was refilled. I would definitely stay here again and would recommend it to my family and friends. It was clean, comfortable and a good price!

Enjoyed my stay for one night before heading to Yosemite National Park.
Got building Charlie which is the last building on the left side of the hotel property. Kris got me signed in very easy and was along my way with my room key card.
Was told to park behind the building and use the rear door located off the pool area but ended up using the side door to get into the building since the rear door was broken, there was a paper message, maybe not everyone got the memo.
Once inside the building I could see that the hallway flooring was updated, you can smell something but not a nasty smell at all, I think its probably what the floors are cleaned with.
Once inside the room it showed some old style to new room décor. Flat TV and comfortable beds. The restroom was clean and the hot water was just right.
Parking seemed secured but not sure if you park outside the gate, what I noticed that any car can drive up and get in, but my assumption is that when entering you get keyed in over a video monitor from the front desk or it just opens.
Had a nice stay and the value was good. Breakfast was served from 6 – 8:30 maybe up until 9am as per Kris, I didn’t try.

Large rooms very near the campus of Fresno State University. There is a decent breakfast in the morning and the coffee tastes good to get you going. The staff is friendly, but they should close their door in the office which is a mess at the lobby. It was the first thing that I saw walking into the hotel.
This is an old hotel that has tried to have a makeover. The problem is it’s kind of like a pig with lipstick. The maintenance on the hotel is lacking and the cleanliness is bad.
There is a hotel pool and Jacuzzi, but they were both closed when I stayed.

This place is awful. Filthy, old, creepy, not well taken caren of.
I stayeid here for 4 very long unbearable nights. The only reason I didn’t leave it was because it was paid upfront and due the ag expo, any other hotel was available.
Here you pay for your sins!
Beds are uncomfortable and my restroom, as soon as I came in, I notice a bunch of hair on the bottom of the tub. There was hair in the walls that the «clean» people didn’t clean obviously. And the sheets were just laid in the bed backwards instead they have changed, fresh, for a new customer.
So gross
Nasty nasty nasty nasty.