Verizon Wireless – 4G Wireless

I decided I would upgrade my cell at this location. They did not have either the samsung note 5 64g Smartphone or the samsung galaxy pro 12.2 in stock. I dealt with the store manager. He had told me that both would arrive in the store within a day. No one contacted me the next day, so I contacted them. I spoke with a different representative and she said she would speak with the manager and get back to me regarding the status of the items. She contacted me the following day. I returned her call later that day but she was «at lunch. «Another representative took my message, but no one contacted me that day or the next. The third day I called I left a message for the manager. This time he was «at lunch.» He did not return call that day. Finally, on the fourth day, I decided that such horrible customer service was not worth it. I canceled my orders with the manager. He did not even apologize or care why I no longer wanted to purchase from their store.
So, think twice if you need to order something from them unless you like such awful customer service!

This is a pretty nice store. A little small, but they get the job done.
I have a pay as you go Verizon Mi-​Fi for portable internet service. I travel cross country via Amtrak and when it takes 3 days to get where I am going, one likes to have internet service. Verizon’s network provides service thru almost the entire route via the Zephyr & the Southwest Chief. Take note that At&t doesn’t work thru a lot of the Zephyr route. Everyone is jealous when they see me using the net and they can’t! Suckers!!!
Anyhows, I was having an issue activating my Mi-​Fi before I left for my latest trip. I ran to this store the day in hopes they could get me going again. Thanks goodness after resetting passwords and the account, they were able to get me activated and ready to surf the net.
The staff were friendly and quick to help get me on my way.