Christian Brothers Automotive

Beware from these frauds! In first visit, they will give very nice service. After that they will create problems in your car deliberately so that they can bill you for unnecessary repairs. For a simple oil change, they leave oil filter loose so that oil keep dripping and I can come for an expansive repair. Following up with Christian Brothers about how do they give dealership to such people.

New to the area and I needed an inspection for the drivers license and plates facility. I had nothing but a positive experience here. It was a nice change of pace to have some nice customer service. I highly recommend them. I look forward to returning for some other items I need done.

Brought my 2010 Ford F-​150 to get my engine light diagnosed. They informed me the catalytic converter on the passenger side was in need of replacing. After an estimate on parts and labor, it was «suggested» I get the part myself to save some $$$.
I found what I needed online (
), and 4 days later it was at my door. With my new catalytic converter, I drove back to Christian Brothers to get it installed. The gentleman at the service counter was polite and complementing of my ability to get the right part for my truck so fast. Again, he gave me an estimate for the work (much cheaper than the one I got from Firestone, and insanely cheaper than the one I got from Ford), and told me they’d get it installed and have it ready to go in 2 – 3 hours.
As promised, they called me about 2.5 hours later and told me my truck was ready to go.
When I got there, the gentleman showed me where the work was done, rang me up at the cost of the estimate, and I was on my way.
NO MORE ENGINE LIGHT… FINALLY!!!
It may not seem like much, but after 8 months of going back and forth to the Ford dealer, Firestone, and a couple of other places, a long with about $ 1500 dollars worth of what proved to be UNNECESSARY parts and labor, it was Christian Brothers who «properly» diagnosed the engine codes, recommended I get the part myself (to save some $$$), and got the job done!
As a retired Army Soldier, getting the job DONE is what I did for 26 yrs. So I expected Ford, Firestone and everyone else to do the same… DIDN’T HAPPEN!
My hat’s off to Christian Brothers. Not only did they get the job done, they got it done CORRECTLY, and a whole helluva lot cheaper than everyone else.
They will continue to have my, and my family’s business, a long with anyone else I can recommend.

Extreme crooked business. Took car in for repairs to gas tank and steering fluid line. When we went to pick up car after they said it was ready it wouldn’t start. Said we had a bad battery but they were able to move it to the parking lot. Driving it off the lot and all of a sudden the brakes are grinding so badly we can’t drive it now.
Awful awful place

DO NOT TRUST. Was told my engine was burnt toast after it overheated and that it would cost over $ 4,000 to get it running.
Next guy I took it to replaced the fan, water pump, some other part and tuned it up for $ 500.

I have taken both my Jeep Wrangler and my wife’s Mazda CX7.
The goods:
Nice people with good customer service for the most part.
They utilize a text system to keep one abreast of the status of the vehicle’s repair
The bad:
Took in my Jeep for an issue with an electrical junction box. It had been knocked loose by a foreign object on the road. I was explicit about this the first time I took it in. They put the same one back and replaced a sensor. A month later I had to once again take in for the same issue as the junction box had been completely ripped off this time. They assured me that they were going to do everything within their power to make sure the new box stayed in its place. A month and half later, the junction box came completely loose once again and so I called them and they, in so many words, accused me of driving my Jeep recklessly to the point where the junction box was coming off. I told them that if they are the «experts» they would realize that my jeep has never been taken off roading, unless you consider the Dallas’ giant potholes off roading. They finally complied and replaced the junction box but said it would be the last time. Guess what, a week after coming home with it, the check engine light is on as well as the gas cap light which were both part of the original problem. Needless to say, I will not be bringing my business to this Christian Brothers location ever again. There are way to many options in the Frisco area to receive inept service from a local vendor.

I drove my car to them with a couple of problems. Over more than a weeks period, they attempted multiple expensive repairs on my vehicle to fix my issue, to no avail. They ended up breaking my crank shaft bolt, which is hard to do and didn’t need messing with in the first place, rendering the car undrivable. They then suggested I needed to replace my engine…$ 6,000 was the best deal they could offer. I then was forced to tow the vehicle to a competent mechanic who estimates less than $ 4,000 to fix their screw up. The Christian Brothers I used to frequent in Houston was fantastic, but hey are all franchises. Don’t go to this one. I drove my car to them, then had to pay out the rear to get it towed out and the problems they cause fixed. The owner will be hearing from me.